Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
3
Amazing sound and terrible connection
on December 15, 2021
Posted by: EC
from Houston, TX
Verified Purchase:No
The sound is probably the best you can find in such a small portable speaker. However, every time I want to use it it's a gamble. No idea if it will connect or not. Either Wifi (unless wired) or Bluetooth. I travel a lot and i try to use it on my trips and it takes multiply tries to get it to connect. Sometimes I end up wasting time online trying it to connect. It's the works Bluetooth connection I've found in a portable speaker. It takes all the fun and relaxation out of it. Defeats the propuse. Very frustrating. It wasn't a good purchase.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Excellent sound...good value
on March 6, 2022
Posted by: cruzer
from Dallas,tx
Verified Purchase:No
Great product. The only thing I dislike is when you do a stereo pair, the pair breaks when you turn off the speaker.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Setting up a stereo pair breaks when not in use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Nice speaker
on March 6, 2022
Posted by: Pppppp
from Raleigh
Verified Purchase:No
Great sounding little speak. Any issue I have is it doesn't come with charging block, only cord. Why did Sonos do that? Not good. But speak and sound is nice.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: No charging block
Written by a customer while visiting sonos.com
Customer Rating
5
Impeccable
on March 18, 2022
Posted by: Pmsl
from CT
Verified Purchase:No
I have it set up in my kitchen, Sonos is the best period, this is my 3rd Roam. Easy to add on with other Sonos products. Sounds amazing whether you're listening to a recipe listening to music or watching a movie with your play bar your play three your sub this little thing here is a beast.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great product
on March 24, 2022
Posted by: dek
from ohio
Verified Purchase:No
Some difficulty in setting up
Pros: Different Music, Different Rooms, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
superb fidelity
on March 23, 2022
Posted by: Calvin
from Chico, CA
Verified Purchase:No
I really liked the walk-you-through the set up process. The fidelity is excellent for such a small size, although I do wish there was a better EQ settings available.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Limited EQ settings
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Wonderful to take with me to various places.
on March 23, 2022
Posted by: Mike
from Raleigh, NC
Verified Purchase:No
Take outdoors while relaxing and/or working in the yard around the house.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Wireless
Written by a customer while visiting sonos.com
Customer Rating
5
Simply amazing and very versatile
on March 21, 2022
Posted by: Audiobrie
from Camp Hill PA
Verified Purchase:No
If I could give more than 5 stars I would. Perfect for sitting outside by the fire, around the pool and the surround sound is out of this world. Worth every penny!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: App connectivity issues at times
I would recommend this to a friend!
Written by a customer while visiting sonos.com