Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
What a firecracker....
on May 5, 2021
Posted by: Doc
from Vineland NJ
Verified Purchase:No
Truly a light weight and water proof speaker that exceeded my expectations. Sound quality is great and the 10 hr charge is more that enough to enjoy a day on the water without a plug in charger.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Good sound but very disappointing battery life
on May 5, 2021
Posted by: Peter
from Belgium
Verified Purchase:No
The Google assistant was quite difficult to set up, but the most important downside is the fact that I have to recharge constantly. When the device is powered off, it takes a long time for the Google assistant to work when power goes on again, which makes it impractical in the morning when you want to use the device without controlling it with your smartphone
Pros: Free Control Options, Superior Sound, Wireless
Cons: very short battery life
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Sounds good but not worth it honestly
on May 5, 2021
Posted by: Attila666
from Pioneertown, ca
Verified Purchase:No
I love sonos have 5 different units my family does. Pre-ordered the roam. Love the features. Awesome nfc charging! It uses the sonos app which is epic. The sound quality even with True Tone it's sub par for a Sonos product. My 40$ O@ntz sounds better than the roam. Good sound across all music genres but nothing exciting. I wish I had better things to say. If I could return this speaker back to Sonos. The cost is not worth the features.
Pros: Different Music, Different Rooms, Streams All My Music, and More
Cons: Difficult Setup, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
THE BEST!
on May 5, 2021
Posted by: Don
from Jersey City, NJ
Verified Purchase:No
There's no comaprison...Sonos is the BEST....period.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
This product let me down
on May 5, 2021
Posted by: Twon
from Los angeles
Verified Purchase:No
I was so excited for this product as many other sonos products are high audio quality. But when comparing to a older model of a competitor speaker the sonos couldn't hold up.
Pros: Expandable, Wireless
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Love it
on May 4, 2021
Posted by: Peter Summers
from Philadelphia, Pennsylvania
Verified Purchase:No
I love the roam. I have 2 5s, a beam, and a move and I wasn't sure how I'd feel about a smaller speaker but this thing is awesome. Great sound, super loud, and literally fits in my back pocket. Another home run from Sonos!
Pros: Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great product and great sound but!
on May 4, 2021
Posted by: Lori
from Santa Barbara
Verified Purchase:No
I was disappointed that the speaker did not come with a plug for the charger and I didn't know it wouldn't work with an iphone plug. I have ordered the charged, but now its on backorder to the middle of June. However the sound is great just what I was looking for and I can charge it from my laptop.
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great Sound/Design
on May 4, 2021
Posted by: Flipperfish
from Mi
Verified Purchase:No
Great sound from such a small speaker. Size and design are awesome. Would have liked it if the charging dock not just a cord came with it though.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com