Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
3
Probably not.
on June 22, 2021
Posted by: Morrie
from Glenview, Ill
Verified Purchase:No
Does not come with a charger. Does not hold a charge long enough. Battery exhausted after short periods of use. I have an Arc and Play Bar and love both of them.
Pros: Superior Sound, Wireless
Cons: Does not hold a charge long., Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
I love my Roam !
on June 22, 2021
Posted by: Jt
from Panama City, FL.
Verified Purchase:No
I use my Roam out in my patio at sunset in the quiet with jazz.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Not as loud as other Sonos. I can, Not as loud as the other Sonos., Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound inside and outside.
on June 22, 2021
Posted by: Silvergriffey55
from Florida
Verified Purchase:No
I take Roam to the Beach, pool , patio and any place I want great sound outside.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
good sound, not so great interface
on June 22, 2021
Posted by: sandy
from Va
Verified Purchase:No
Seems like Sonos made a design choice to encourage sleep mode over power off so that you can turn it on from across the room. But since it's portable and that's its main plus, you'll likely pick it up to carry it somewhere before use. Sleep mode drains the battery way too fast - likely when you want to use it, you'll find it's discharged and unusable, especially since it doesn't charge very quickly. Also, a manual to explain all the little beeps and lights and modes is needed. Why do I have to guess at this?
Pros: Superior Sound
Cons: No Manual
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
I would do more research next time
on June 22, 2021
Posted by: Sam
from Colorado
Verified Purchase:No
The sound is pretty good, but I thought I'd be getting a speaker that could get loud and last a long time. That doesn't seem to be the case in my casual usage. I'm not trying to fill an airplane hangar with sound, but listening in my car, it struggles to get loud enough to hear above the general sound while driving. As for the battery, I thought standby (not playing music, powered off) would last a long time, but the battery drains quickly - down to 30% - within a day. The Sonos pairing works great, and it picks up my music just fine. Only complaints are the above.
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
Cons: Battery runs down fast, even in standby mode, Volume doesn't go that loud
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Pairing not intuitive, flaky Sonos integration
on June 19, 2021
Posted by: Clem
from Seattle, WA
Verified Purchase:No
Given that bluetooth speakers have been around forever, I am surprised that Sonos got the Roam only so-so right. Initial setup went ok, but then the Roams (I have two, at a vacation cabin that has four Sonos One SL speakers) give us trouble whenever someone wants to pair using Bluetooth. The indicator LEDs are placed where you cannot tell they exist until you just happen to look at them. Pressing the power button just long enough to initiate pairing is painful. Everybody in our family who tried had trouble. That is bad. We all use competing BT speakers with no such issues. Further, when we configure a Roam to couple with a One while the Roam is on WiFi and BT, things get flaky.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Battery Life in Standby is Terrible
on June 12, 2021
Posted by: Paul
from Boston, MA
Verified Purchase:No
Want it as a bathroom speaker in a room with limited outlets. The standby time is just too bad for this use case (even using the sleep mode), I want to be able to just use it once a week or so, but it dies in days. Why not a setting to sleep/power off after a few hours of no use. Sounds great and I love that I can air play to a portable speaker. Also audiobooks (audible) cant be played at a sped up speed over Sonos which is the worst.
Pros: Easy to Set Up, Wireless
Cons: Bad Battery, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
I would not buy this again
on June 10, 2021
Posted by: Tim OH
from ohio
Verified Purchase:No
I wanted to use this on a boat or onshore. Sound quality is poor. not easy to use because buttons are impossible to identify
Cons: Cannot read buttons, Difficult Setup, Difficult to Use, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com