Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
Rich, enveloping sound from this compact, portable gem
on December 4, 2021
Posted by: I am Just Susan
from Fort Worth
Verified Purchase:No
Received as a gift - so not sure if purchaser used SONO sight. Only con is that the power adapter isn't included with the product. This is the 3rd Sonos product I have and completes the "surround sound" in my small apartment. The Roam is used on my patio.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound
Cons: 10 watt required power adapter not included.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound in a small footprint.
on November 23, 2021
Posted by: KBW
from Toronto, Ontario, Canada
Verified Purchase:No
Use the Sonos Roam primarily when outside on the deck or porch and while travelling. Great sound in such a compact package. Easiest way to connect to a music source is via bluetooth.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Sonos listing of music services for USA only
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Good sound from such a small speaker
on November 14, 2021
Posted by: Torkamata
from Edmonton, Canada
Verified Purchase:No
I took the "Move" speaker abroad and was very pleased that I did so I could listen to my internet channels and play my Apple Music library but it was too cumbersome to fit in my carry on bag. Now with the "Roam," SONOS has solved my problem. SONOS is continually innovating and their products are excellent and easy to use.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
No Longer Pairs with My Phone
on September 7, 2021
Posted by: Disappointed Jon
from Edmonton AB
Verified Purchase:No
I was very excited about this product, but it stopped pairing with my phone via Bluetooth.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Not what I expected for the price
on August 27, 2021
Posted by: Jorge
from Alberta, Canada
Verified Purchase:No
I was very disappointed by the sound quality of the Sonos product. Considering the price range of the products I expected much better than average sound from this speaker. Also, the fact that you have to use the Sonos app to use the devise is very annoying.
Cons: Difficult Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Doesn't connect to my iPhone, why so complicated
on August 27, 2021
Posted by: Skinner
from Calgary, Canada
Verified Purchase:No
Can't collect to my iPhone's data, says I need wifi at all times
Pros: Superior Sound
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Battery is an issue
on August 26, 2021
Posted by: nazaar
from Toronto
Verified Purchase:No
Batter is an issue - I barely get a days usage from 1 full charge
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Wireless
Cons: Alexa doesn't work properly, Battery doesn't last very long, doesn't come with separate AC adapter
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
A great speaker
on August 24, 2021
Posted by: Ed
from Ontario
Verified Purchase:No
A great speaker
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Written by a customer while visiting sonos.com