Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
I love this product
on July 15, 2021
Posted by: Tito
from Pembroke pines, FL
Verified Purchase:No
I used this product in my room and sounds perfect. I moved my play 5 downstairs now. So happy I might get another one for Christmas
Pros: Different Music, Different Rooms, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Trueplay plus umbrella = Deck Heaven
on July 15, 2021
Posted by: TruTexGuy
from Seattle, WA, USA
Verified Purchase:No
At first I simply connected our Roam to our Sonos system, carried it outside to the deck, and enjoyed nice music from a side table. Then it dawned on me that with the large umbrella covering the deck, I had a, "room," that might benefit from Trueplay. Now my Roam fills the entire space and is hard to locate with your eyes closed. It knows to use the bouncing of sound off the deck and umbrella as much as Trueplay enhances our Arc and other home theatre component. Bravo!
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would easily buy this product again
on July 15, 2021
Posted by: JC
from San Jose, CA
Verified Purchase:No
It is a small footprint with great sound quality. You can't go wrong with a Sonos. It is easy to set up once you get through the instructions and use the app. Would be good if it came ready to link via Bluetooth without having to use the app, but on the other hand not really an issue. The Roam is an excellent product of great quality and you can't go wrong with it. Chose it after reviewing many other products in that size range.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Would like the on/off to be a bit bigger
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Awesome
on July 15, 2021
Posted by: Earl
from Williamsburg, Virginia
Verified Purchase:No
I like the Roam so much I know what to get my nieces and nephews for Christmas and maybe one more for me since my wife has somehow taken mine
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
great sound
on July 14, 2021
Posted by: LM
from Michigan
Verified Purchase:No
I really really love the sound but I have been having so much trouble getting it work half the time it makes me crazy- it doesn't show up on my phone when I want to listen to a music service - the few times I get it working it will just cut off arbitrarily ... then I have to go back through the process all over again... when I can get it to work I love it....
Pros: Superior Sound
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Roam
on July 14, 2021
Posted by: Jay
from Long Island, NY
Verified Purchase:No
The size makes portability is great and the blue tooth feature brings back the ability to easily play your own music directly from your hand held device or IPad.
Pros: Easy to Set Up
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
My Roam connecting to Bluetooth
on July 14, 2021
Posted by: TW
from Los Angeles CA
Verified Purchase:No
I use it to workout with. When I am out of range with my WiFi, Bluetooth doesn't always work.
Pros: Different Music, Different Rooms, Expandable, Superior Sound
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Packs a Punch in Tiny Stand
on July 14, 2021
Posted by: Olivia
from Charlottesville, VA
Verified Purchase:No
I love this little speaker and how simple it is to incorporate with the home sonos and on the go. I give 4 stars because I think it's really egregious that it doesn't come with an adapter, but needs a higher amp one than was is customarily around people's homes.
Pros: Different Music, Different Rooms, Easy to Set Up, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com