Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
4
Great size, doesn't always stay connected
on June 7, 2021
Posted by: JLothian
from Old Town, Maine
Verified Purchase:No
I downloaded the Sonos app before my device arrived, when it arrived it was very easy to set up using the app. I'm finding my iPad & Roam don't always work well together, I'll set it to play through the Roam and with no warning it'll stop playing, sometimes if I hit play on my iPad it'll start back up, sometimes it can't find the roam. Is this the Roam, the iPad, my Wi-Fi? I have no idea but it's annoying. The sound is good inside or outside, I use it frequently on my patio and when I'm in my garden. Ive also used it in my kitchen and office and the sound is very good there too. I don't believe I've gotten 10 hours of play time, it's been out in a sprinkle and was fine and it's been dropped, from my hand to a wood floor, it has a small scratch but still works as it did before.
Pros: Easy to Set Up, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great Speaker! Great Sound, Portability.
on June 7, 2021
Posted by: Jim
from Wexford, Pennsylvania
Verified Purchase:No
Great portable speaker overall. Would be better if a charging adaptor was included so you don't have to purchase it separately and then wait for it after the initial charge is used up.
Pros: Expandable, Superior Sound, Wireless
Cons: Instructions not very comprehensive, No Charging Adaptor included, Unable to charge out of the box
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Awesome Sound
on June 10, 2021
Posted by: Steve
from 53916
Verified Purchase:No
Great sound from a small speaker. Many features like its ability to hand off music to another Sonos. Love it!
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great portable speaker
on June 17, 2021
Posted by: Ed
from Middletown, DE
Verified Purchase:No
Wish there was a way to view battery life in Bluetooth. I own 2 and you can not do a stereo pair in Bluetooth, only on wifi. Would be nice if Sonos app allowed for stereo pairing and more outside of wifi. Overall nice little portable speakers. Comparable to UE boom, but works with wifi and airplay 2. Wireless charging is great.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Wonderfully handy speaker with good sound
on June 20, 2021
Posted by: Jayncee
from Delanco, NJ
Verified Purchase:No
I use it for my patio, especially when entertaining. I play the same music that is playing throughout my home. It's just right for not bothering neighbors and has good sound from such a small speaker.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Fantastic sound for such a small speaker!
on June 20, 2021
Posted by: Campy007
from Stockholm, Sweden
Verified Purchase:No
Online with wifi or "offline" only connected to the phone via bluetooth, it is portable and easy anywhere, anyplace!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
4
the roam is great to use at the beach
on June 15, 2021
Posted by: retrired and now a beach bum
from wilmington,nc
Verified Purchase:No
i bought the move in aprll since the roam was not out till may. the sound is better on the move and wish it was water ip67 like the roam. i use it outside around the beach and water.i bought the roam for my brother and two nieces since they like to be outside around the water. they all love the roam. i like more sound than a small speaker can produce. i hope you will make a larger speaker like the roam with ip67 to use outside around water or in case it rains.
Pros: Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great for outdoor use
on June 6, 2021
Posted by: Don
from Rochester, NY
Verified Purchase:No
I like the size and the sound it delivers. But it definitely needs a separate power switch.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com