Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
5
I love Samsung phones
on September 11, 2023
Posted by: Pround2Samsung
[This review was collected as part of a promotion.] I have purchased Samsung for the last 6 years and have never looked back! On top of the clear crystal pictures, I absolutely love and appreciate the access I have with all Google apps. It has made work so much easier with google meetings, calendar and email. I will honestly never get any other kind of phone. I have also convinced my family to join the Samsung train. Could not be happier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not too bad
on September 11, 2023
Posted by: Beaniebaby
[This review was collected as part of a promotion.] So this phone isn't too bad it's pretty good for most everything but after about a year of having it it starts freezing and it's just not the greatest but it is a pretty decent value for a prepaid phone
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 15, 2023
Hi there Beaniebaby, thank you for sharing your thoughts with us about your Samsung Galaxy A12. WE are happy to hear you were able to use your device for all of your needs. We would love nothing more than to help you troubleshoot the freezing you have mentioned experiencing recently. We have included a link to the Samsung Support Team, and we recommend looking in to expanding the storage capacity of your device to help with the speed. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Works good metes all expectatives
on September 11, 2023
Posted by: JOGLEZ
[This review was collected as part of a promotion.] I use it for
streaming,sports,movies,etc a cordial to its capacities
streaming,sports,movies,etc a cordial to its capacities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works really good haven't had any problems with it
on September 11, 2023
Posted by: Cowboybudda
[This review was collected as part of a promotion.] It's a good phone for budget-minded people all around good features, I've had no issues with it works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good just have a storage problem
on September 11, 2023
Posted by: Skylar
[This review was collected as part of a promotion.] Playing games and talking to people
Going on social media
Going on social media
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my A12 !!!!
on September 11, 2023
Posted by: Brittbratt
[This review was collected as part of a promotion.] I love this phone, I still haven't figured out how to use each camera so idk why there's 4. But it takes good pictures. My other thing is I wish it had more space. NOT EVERYONE CAN OR WILL BUY SD CARDS. But anyway I do live this phone!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Update needed
on September 11, 2023
Posted by: Babygirlsandy
[This review was collected as part of a promotion.] I love this when I first got it. But for the last two years some apps have become outdated and I can no longer use and that sucks. Everything for this phone model should updated to the newer models as well. Because I can't afford to buy the latest model.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 15, 2023
Hi there Babygirlsandy, thank you for sharing your thoughts with us about your Samsung Galaxy A12. We understand how important having the full functionality of your device is to your life. We would be more than happy to help you in any way we can. We have included a link below to the Samsung Support Team to help determine if your software has updates available that may offer the resolution you are looking for or what other options may be available to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been very reliable.
on September 11, 2023
Posted by: KenK1994
[This review was collected as part of a promotion.] I use my Samsung for work, for home, and for leisure. I work for a school district, so everybody calls my phone. I also use it for my own home phone and play games and watch movies on it
Value
5
Written by a customer while visiting Samsung US