Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
4
The camera is amazing along with the graphics
on August 21, 2023
Posted by: Lovetoshop
[This review was collected as part of a promotion.] It awsome with pictures I use it for work for our customers and they are vary satisfied with every one iv sent.
The detail that this phone gives is a 10 out of 10 for me for watching movies or just going threw social media.
This phone is also vary durable iv dropped it many time from hights of 6 foot to 12 foot and surprisingly it has held up really well.
The detail that this phone gives is a 10 out of 10 for me for watching movies or just going threw social media.
This phone is also vary durable iv dropped it many time from hights of 6 foot to 12 foot and surprisingly it has held up really well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life and connectivity
on August 21, 2023
Posted by: 1965Twins
[This review was collected as part of a promotion.] I stream movies and TV, play games and handle some business on my device. I've had the phone for 1 year and the battery is trash. It overheats, it will drop in the middle of an application. Wifi drops whenever it wants. I like the features of the phone but these issues should be addressed.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 1, 2023
Hello 1965Twins, thank you for sharing your thoughts with us about your Samsung Galaxy A12. We are happy to hear you are enjoying gaming, streaming, and work on your device. We have included a link to an article we think you may find helpful about keeping your device at normal operating temperature. We havve also included a link to another article about Wi-Fi connections. We also included a link to the Samsung Support Team if these articles don't resolve your difficulties. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness all the time doing what's best
on August 21, 2023
Posted by: Bryanlwe
[This review was collected as part of a promotion.] 4 everything this is a good device & will always be
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It could be more storage
on August 21, 2023
Posted by: Angelababe
[This review was collected as part of a promotion.] Samsung is the best phone out there is better device better improve way more better than others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall an excellent device. Reception is thcoupl.
on August 21, 2023
Posted by: 1Highlander
[This review was collected as part of a promotion.] I have it to stream, as a phone, and really anyway I can think to use it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
A12 review
on August 21, 2023
Posted by: icequeen
[This review was collected as part of a promotion.] I upgraded my phone to the A12 from S4 awhile back. I was happy it came with 32g of storage and a better quality camera. I use my device for gaming and streaming mostly and of course taking pictures and video clips. The A12 has a much bigger screen size which made using it pure joy. The price was affordable for what I was needing and has been a great phone for the last few years. I love Samsung android devices and will remain a loyal customer!
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 4, 2023
Hey there Icequeen, thank you for sharing your thoughts with us about your Samsung Galaxy A12. We are so happy to hear you are enjoying all of your gaming, streaming, and socializing with your new device. We have provided a link to the Samsung Support Team if you have any questions or would like any assistance with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has good quality and very durable.
on August 21, 2023
Posted by: Samsung4meplz
[This review was collected as part of a promotion.] I use my phone for everything from gaming to important business. The versatility of your needs are endless. It can be used to create business documents or to keep important files that are conveniently at your fingertips whenever needed and if, for any reason, your device is damaged then Samsung has a backup system that can easily be accessed in case you have to buy a new Samsung device. The photo software is amazing and very good and professional quality images at a close or far range. I love the quality of all my previous Samsung products and I can confidentially say that I will be a Samsung customer for life. The software is constantly upgrading to meet specific needs and requirement of it's customers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
My Galaxy A12
on August 21, 2023
Posted by: FrogDaddy509
[This review was collected as part of a promotion.] My Galaxy A12 Isn't The Best Phone I've Ever Had, Nor Is It The Worst. I Had Broke My Other Phone, Which Was The Galaxy Note 9 At Work When It Accidentally Fell Into My Concrete Mixer Truck, Which Made It Absolutely Inoperable! I Didn't Have Too Much Money To Spend On A New Phone So While I Was At The Phone Store I Decided On The Galaxy A12 Mostly Because Of The Price. Its A Decent Phone, I Use It Mostly To Stream Music, Watch YouTube Videos, & For Social Media. This Phone Does All That But The Downfall, In My Opinion, Is This Phone Is Super Slow, Compared To Other Samsung Galaxy Phones I've Owned Over The Years, & The Memory Isn't That Great, Neither Is The Internal Storage But All In All, It Does What I Need To Do. If You Dont Need A Bunch Of Apps & Dont Mind A Slower Running Phone, Then I Totally Recommend This Phone For You!
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 4, 2023
Hello FrogDaddy509, we appreciate you taking time to share your feedback on your Samsung Galaxy A12. We are happy to hear you are able to make use of your music streaming, YouTube videos, and social media scrolling on your device. We have included a link to the Samsung Support Team. They can review all of the options avialable to you for both storage expansion and methods to help speed up the device if they are available. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US