Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
3
Needs improvement
on August 21, 2023
Posted by: IdahoJohn
[This review was collected as part of a promotion.] It's low internal memory makes it difficult to manage. Sometimes the phone cannot be heard until put on speaker
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 31, 2023
Hello IdahoJohn, thank you for sharing your feedback on the Samsung Galaxy A12. We are more than happy to help you with any difficulty you are experiencing with your device and helping you make the most of your experience. This device does have the ability to expand the storage capacity of the device. We have provided a link below to the Samsung Support Team. They can work with you on options to expand the storage and ensure that the speakers are functioning as intended for the volume you mentioned. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone does everything I need.
on August 21, 2023
Posted by: NicknameisAllie
[This review was collected as part of a promotion.] Great phone, great camera, has access to all of the apps I need. The battery life could be improved, but it does everything I need it to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for someone who has low vision issues
on August 21, 2023
Posted by: Blindandenjoyinlife
[This review was collected as part of a promotion.] I suffer from low vision issues, I love the large keyboard, I love how I can make my background black and my letters large and white when I text. I love the large screen, when I facetime my grand babies their faces are large and clear. I love the ability to have flashing light notification for incoming calls and text. This phone makes a blind persons life easy when it comes to communicating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the wifi scan feather
on August 21, 2023
Posted by: Shanicelove101
[This review was collected as part of a promotion.] I use device to play game and listening to music. When I'm on the run or going somewhere.
Optimum internet is the best connection for my phones it great coverage everywhere even travel on the subway train.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I actually have a Galaxy S8.
on August 21, 2023
Posted by: Galaxy8Fan
[This review was collected as part of a promotion.] I actually have a Galaxy S8. It has worked so well over the years that there has been no reason to upgrade just yet. I know that I eventually will upgrade, and certainly with another Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Just as the domegraphic the galaxy is always at th
on August 21, 2023
Posted by: Fkaningok
[This review was collected as part of a promotion.] It keeps me busy at night with fast data watching along videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I miss the J Series
on August 21, 2023
Posted by: Oldtimer
[This review was collected as part of a promotion.] I don't like the new phones. I wish I could use my old Samsung J7 but it is not 4 or 5G compatible.
I miss being able to have the option of replacing the battery. So when one batteries charge is out I can replace with another battery so I don't need to connect to charge. And when convenient, I can charge both batteries.
I miss being able to have the option of replacing the battery. So when one batteries charge is out I can replace with another battery so I don't need to connect to charge. And when convenient, I can charge both batteries.
Also, I miss the physical Home Button or having the display separate from the back, Home, or forward key.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 1, 2023
Hey Oldtimer, we appreciate you sharing your thoughts with us about your Samsung Galaxy A12. We understand how new devices can come with a learning curve that can be complicated and even frustrating. If you are someone who uses a lot of battery during the day that you require a charge up during the day but don't have access to an outlet we do have available battery packs that will charge up your battery and keep you going longer. We have included a link to the Samsung Support Team if you have questions or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love Samsung phones.
on August 21, 2023
Posted by: Neeniepooh
[This review was collected as part of a promotion.] Use for personal use and online groceries. Also to feel out my doctor's forms. And my insurance and to pay bills.
Value
4
Written by a customer while visiting Samsung US