Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
1
Absolutely no features what so ever.
on October 15, 2021
Posted by: Tbone
from Hartford ct
Expertise:Expert
Won't work with Bluetooth hearing aids. Has no multicast feature. Just a basic phone. One step above 2 tin cans and a string.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Had to get replacement phone
on August 25, 2021
Posted by: pooperdooper
from Florida
I have to admit, this is a good phone. Had to get a quick replacement phone and this worked out great.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Absolutely the worst Samsung phone I ever had
on November 18, 2021
Posted by: Nancy
from New Jersy
Expertise:Intermediate
I have had Samsung phones since they came out. This is the worst one and is really making me think that I won't continue with this brand. The only thing that is good about it is the battery life. Awful to navigate and there are practically no useful features. I can't tell you how much i hate this phone. I have always gotten Samsung phones in addition to TV's and appliances that i love, but the phone is terrible.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Carrie Galvan, Samsung Cares, November 18, 2021
Hello Nancy, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
It gets the job done
on August 21, 2023
Posted by: Katiebug
[This review was collected as part of a promotion.] I can connect with people but it's kinda slow and has very small storage .
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 1, 2023
Hello Katiebug, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy A12. We understand how important being able to keep all of your memories and other data inside your device is to you. We would be more than happy to help expand the storage capacity of your device. We have included a link to the Samsung Support Team to help you with setup or answer any questions. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on June 7, 2022
Posted by: Anonymous
Expertise:Intermediate
This phone is awesome. The camera quality is amazing! However, If you do not turn your background apps off it could cause the phone to freeze up. This can be easily fixed though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
slow
on September 3, 2021
Posted by: rick
from texas
Expertise:Intermediate
phone sucks takes to long to load everything even to male a call
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on September 24, 2023
Posted by: L0ve2be
[This review was collected as part of a promotion.] All the features are right on even better than an iPhone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Smartphone
on March 23, 2022
Posted by: Merica
from Chicago Illinois
Expertise:Intermediate
Great Phone, I enjoy android, the great cameras and the speed.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US