Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
3
Great product for the price
on August 21, 2023
Posted by: Cknumberone
[This review was collected as part of a promotion.] Great for day to day use. I needed a bit more in the memory department, but great product for the price!
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 25, 2023
Hey there Cknumberone, thank you for your feedback on your Samsung Galaxy A12. We understand the importance of your device to your daily life and the speed and memory capacity play a large role in that. We would be more than happy to help you expand the storage capacity of your device. We have included a link to the Samsung Support Team to help you explore storage expansion options and get yourself set up and on your way enjoying your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing because it is made by sam
on August 21, 2023
Posted by: Ghostwing27
[This review was collected as part of a promotion.] I personally used it for my daily needs because Samsung phones are always reliable and are usually better than what competitors have to offer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, great battery life!
on August 21, 2023
Posted by: Yennibanana
[This review was collected as part of a promotion.] It preforms really well! The battery life on this phone is phenomenal. Great graphics and sound. Camera is alright. Overall I would recommend this phone to anyone who just needs a cellular phone! 7/10
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 25, 2023
Hey Yennibanana, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy A12. We are so happy to hear you are enjoying the battery life and functionality of your device. We have included links below to the full product manual and Samsung Support Team to help you maximize your experience and make the most of your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is awesome works to my most liking
on August 21, 2023
Posted by: Love505
[This review was collected as part of a promotion.] Love it takes awesome pictures and also play my favorite games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I use it everyday
on August 21, 2023
Posted by: MemyselfandI
[This review was collected as part of a promotion.] As soon as I wake up the first thing I grab for is the phone. I check my work schedule, the weather app is also great. Before I drive to work daily news gets me up to date on local news and traffic reports. Then the best part, I hit the music app and will be able to connect Bluetooth devices. And the new day begins.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It does the job
on August 21, 2023
Posted by: Aahmondy
[This review was collected as part of a promotion.] I'm very minimal with my phone. I read, listen to audio books, and emails.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
My review
on August 21, 2023
Posted by: Wishitworked
[This review was collected as part of a promotion.] This device keeps dropping my service. I know it's not the service company because my husband, sitting right next to me on the couch, has service when I don't. The service company gave me a new Sim card but that didn't help at all.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 30, 2023
Hi there,
Thanks for taking the opportunity to review your Samsung Galaxy A12. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. When you have the opportunity, please take a look at the article titled, "Issues with mobile network connection on Samsung phone or tablet" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your connectivity. I have linked it below for your convenience. Feel free to reach out to Samsung Support afterwards if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the opportunity to review your Samsung Galaxy A12. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. When you have the opportunity, please take a look at the article titled, "Issues with mobile network connection on Samsung phone or tablet" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your connectivity. I have linked it below for your convenience. Feel free to reach out to Samsung Support afterwards if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung! The phones are user friendly too!
on August 21, 2023
Posted by: Stevieboy
[This review was collected as part of a promotion.] I use my phone for work and play. I would be lost without it.
Value
5
Written by a customer while visiting Samsung US