Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
5
The battery actually last in this phone
on August 21, 2023
Posted by: Tayler
[This review was collected as part of a promotion.] I love the picture quality on this phone. Also the 5G works really good. My phones never been slow or anything. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 21, 2023
Posted by: PennPalaceOperates
[This review was collected as part of a promotion.] I use my phone for a variety of things for work and play. My phone is an older model and is holding up pretty good. It is strong and very reliable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This device isn't what I was hoping for
on August 21, 2023
Posted by: TammyLynn
[This review was collected as part of a promotion.] It's for personal use... It's slow and locks up... Just the only phone available I could afford... Will not purchase another one...
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 24, 2023
Hey TammyLynn, thank you for your feedback on your Samsung Galaxy A12. We understand wanting to have a device that functions greatly for all of your surfing and social needs. We have included a link below to the Samsung Support Team for further assistance with options to expand memory and potentially speed up the browsing on your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been very effective for my needs
on August 21, 2023
Posted by: Enutap
[This review was collected as part of a promotion.] I use this phone for everything. Streaming, zoom meetings, podcasts, music and it's been wonderful. Very pleased by it's functioning. Would recommend it to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on August 21, 2023
Posted by: Jleemi
[This review was collected as part of a promotion.] This phone was good quality for the price. Takes decent pictures. I have to have a good camera to take pictures of my new baby. That's the whole reason I bought this one. I will say I could use more space but it's ok.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 25, 2023
Hey there Jleemi, thank you for sharing your thoughts with us about your Samsung Galaxy A12. We are so happy to hear you are capturing all of these amazing moments with your new little one. We would love nothing more than to help you expand the storage of your device so you never have to choose which moments to commemorate. We have included a link to the Samsung Support Team for assistance with methods to make the most of every moment. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is super helpful
on August 21, 2023
Posted by: Galaxialsun
[This review was collected as part of a promotion.] I use it to stay in contact with my friends around the world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok but it has some bugs
on August 21, 2023
Posted by: Negrito27
[This review was collected as part of a promotion.] I usually use my phone for calling and texting and to play games but it only has 32 gigabytes so there's not so much to do and it starts glitch out and sometimes it won't even turn on but other then that it kinda serves its purpose but without all the bugs.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 25, 2023
Hi there Negrito27, we appreciate you sharikng your thoughts with us about your Samsung Galaxy A12. We understand that sometimes the gaming can take up your memory space. We would be absolutely thrilled to help you maximize the capacity of your device and enjoy your gaming even more. We have included a link to the Samsung SUpport Team to help you discover all the ways you can expand the storage of your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
My Samsung A12 is fine but it is slow I really thi
on August 21, 2023
Posted by: Pedrolove
[This review was collected as part of a promotion.] I'm really enjoy my a12 phone and travel in foreign countries it's safe I can translate and I do not have to worry about losing a lot of money protecting my phone why I'm traveling and I get all the parts are having this phone as I would with a more expensive phone but I must upgrade now to the z fold phone series
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 25, 2023
Hey there Pedrolove, thank you for your feedback on your Samsung Galaxy A12. We are so happy to hear you are enjoying travelling the world without having to worry about your device. When you are ready to explore the Samsung Galaxy Z Series we are here to help you find the device of your dreams. Thank you for being a loyal Samsung customer. -Elizabeth
Samsung Community
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Facebook
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Twitter
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Samsung Community
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Written by a customer while visiting Samsung US