Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
4
Overall its good , a few areas for improvement are
on August 21, 2023
Posted by: Stankley
[This review was collected as part of a promotion.] I use my a12 phone for everything, its works great and does everything i need it to. Only cons i have it that if my storage starts getting full my phone runs like a slug, also i wish we had earbuds like the iphone. We probably do i just havent seen any. Lastly auto correct saved a misspelling on my part and now everytime i use that work it have to manually correct it. User error. Not the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Product is good but VERY slow
on August 21, 2023
Posted by: CraftyChels
[This review was collected as part of a promotion.] I love the big screen, the colors are vivid, the camera is awesome but..it's horribly slow. Like I had to revert back to my old Samsung s10e because it was so slow. I had hardly anything installed/stored on it. Very bummed about it.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 23, 2023
Hello CraftyChels, thank you for your feedback on your Samsung Galaxy A12. We would be more than happy to help you disocver the best way to make the most of your device. We have provided below for your convenience a link to the Samsung Support Team. They can work with you one on one to adjust your device to your needs. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Product functions well and is durable.
on August 21, 2023
Posted by: Kauaiguy
[This review was collected as part of a promotion.] I use the device for streaming, games and social media. Device does everything I need it to so long as I keep a reasonable amount of storage space free; however, upon using around 29-30 GB of storage the device begins to slow down in function.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Text feature amazing
on August 21, 2023
Posted by: Haha88
[This review was collected as part of a promotion.] I love this awesome device! Updates all help improve device profrmance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not very good
on August 21, 2023
Posted by: Littleb256
[This review was collected as part of a promotion.] I use this to manage 5 kids school accounts, all my banking, my log in for work is an app on my phone.
The phone lags, has 0 storage space, the camera is awful, and can't keep up with multiple applications.
The phone lags, has 0 storage space, the camera is awful, and can't keep up with multiple applications.
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 24, 2023
Hey Littleb256, we appreciate you taking time away from your little ones to share your thoughts with us about your Samsung Galaxy A12. We understand how chaotic managing such a large family can be and we want to help you in the best way we can. We would be more than happy to help you discover ways to expand the storage capacity of your device which may help with the slowing you mentioned with the software. We have included a link below to the Samsung Support Team. They can review all options to help you maximize your usage of the device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
OK beginner phone.
on August 21, 2023
Posted by: Squirrel
[This review was collected as part of a promotion.] I use my phone every day surf the internet and check email. This is a ok phone for those who don't need much in gaming power, but is just a step up from rock bottom basic. I had my phone for almost 2 years and have been having a little bit of trouble with charging connection.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 23, 2023
Hi there Squirrel, thank you for taking time to share your thoughts on your Samsung Galaxy A12. We are happy to hear you are enjoying all of your internet surfing, email, and other activities. We have included a link to the Samsung Support Team. Without knowing what challenges you are facing with the charging on your device, these experts are the best resource to see what options are available to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A12 phone
on August 21, 2023
Posted by: Gojigirl
[This review was collected as part of a promotion.] I don't use it for gaming nor streaming but I have enjoyed my phone quite alot. Super fast internet, well fast in general. Good performance overall. Easy to use, great sound quality. Love the camera also. Pictures are really nice although I'm still working on taking night pictures. Goni
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good on battery and a good display
on August 21, 2023
Posted by: Amonkeysphone
[This review was collected as part of a promotion.] I use my device for texting social media and staying in touch with my friend overall great phone from my experience
Value
4
Written by a customer while visiting Samsung US