Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
5
This product has great features.
on August 14, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I love how I can stream movies and videos on my phone
It also has a slide out screen where I can add my favorites like people to call or text
I also have my emergency contacts set up and all my medical information in my contacts under my name
This phone has a lot of features
It also has a slide out screen where I can add my favorites like people to call or text
I also have my emergency contacts set up and all my medical information in my contacts under my name
This phone has a lot of features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much change from 11.
on August 14, 2023
Posted by: Beth0213
[This review was collected as part of a promotion.] Gambling games connecting with family friend Google lens. I thought the a11 was better and cheaper price
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 15, 2023
Hey Beth0213, we appreciate your feedback on your Samsung Galaxy A12. Your feedback is crucial to us as we continue to offer the best devices possible to our customers through innovation in our product line. Without knowing what features you had on your previous device that you feel are no longer available, we have included a link to the full product manual and Samsung Support Team to help you with your device and get it best aligned to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I have two Samsungs and the A 12 is reliable
on August 15, 2023
Posted by: Bigramp
[This review was collected as part of a promotion.] Right now I am locked out of my current Samsung phone
But iam using the the older model to send this
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for the price
on August 16, 2023
Posted by: PhoneBreaker
[This review was collected as part of a promotion.] Got it as a gift for Mom, all she needs,good processor, wish I got the larger gigabytes.great for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product could of been better
on August 18, 2023
Posted by: Discardjunkie
[This review was collected as part of a promotion.] I use it mainly for school it gives the impression that it's the newest s 23 or something like so but don't have the features in short its a great value brand if galaxy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The tap to turn on screen
on August 18, 2023
Posted by: Landon
[This review was collected as part of a promotion.] It was a great phone I had it for 2 years now and it has been a good device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Worst of all
on August 19, 2023
Posted by: Beenie
[This review was collected as part of a promotion.] I love Samsung phones. The a12 is got to be the worst one. Mainly because it broke so easy. The fingerprint and the lock button broke and I couldn't open the phone other than that love it
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 21, 2023
Hi there Beenie, thank you for sharing your thoughts with us about your Samsung Galaxy A12. We understand how important being able to use your device is to your daily life. Without knowing how long you've owned your device, we have included warranty information for any manufacturing defect and the Samsung Support Team. They can work with you to determine if your device is still within the one year warranty period and what options are available to you to get your device back to full functionality. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
A great mid-line entry phone to Samsung
on August 20, 2023
Posted by: IconicCavalier
[This review was collected as part of a promotion.] For a low price, this phone has everything you will need. Although it may not be a top contender with Samsungs flagship titles, the A12 gets the job done. Whether watching youtube, listening to music, or surfing the web, this phone is able to carry the workload and continue tirelessly throughout the day. Battery life on this phone is like most other Samsungs, which is to say, it can be used all day for calls and texts, or very rarely need a charge if doing more excessive working such as gaming, or watching videos. The camera on this phone may not be the best, but the results are still clear, and crisp. The pictures on this phone wont be needing any retakes any time soon.
Value
4
Written by a customer while visiting Samsung US