Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
5
Great features its really a user friendly device
on December 19, 2022
Posted by: Little man
from Clothier West Virgina
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my A12 for about a month and love it I will only buy samsung phones from now on
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on December 19, 2022
Posted by: Dexter
from Cedar Rapids, Ia
Expertise:Expert
[This review was collected as part of a promotion.] Best phone I've ever owned. Could use Android.....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features hands down!
on December 19, 2022
Posted by: Nativeoutlaw2015
from Okc oklahoma
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone about a month ago and it one of the best I've used so far! An I go threw phones like they're going out of style!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok not real happy
on December 19, 2022
Posted by: None your business
from Missouri
Expertise:Intermediate
[This review was collected as part of a promotion.] Had better phones than this but overall it's ok so far
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Ummmm.....
on December 20, 2022
Posted by: HonestAbe22
from Indiana
[This review was collected as part of a promotion.] I got this phone almost a year ago and I am neutral about this phone. It can do all the basic things a phone it supposed to, but the camera quality isn't up to date. You can get an iPhone 6 and the camera quality is above this. It can't take even a little bit of storage, this minute I just one app, the phone started to act slow and freeze, I do t know about the other phones but all I can tell from this one, is I feel like this could've been a phone from the early 2000's. Honestly I can see why the price is so low, not just for it being affordable but this is basically a prototype. Whoever has this phone should be able to trade this in and get another phone completely free. The phone should get a callback, be revised and improved and when I see the phone come out again, it should look and be used like a phone should be. I honestly think iphone takes the cake so far.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, December 22, 2022
Hi HonestAbe22, thanks for taking the time to review your Samsung Galaxy A12. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. We never desire for our customers to have anything less than an ideal experience while using our products. If you were wanting to remain in the A Series family of devices and gain more internal storage with a higher resolution camera, please take a look at the Samsung Galaxy A23 5G and the Galaxy A32 5G. The Galaxy A23 5G has the front camera resolution of 8.0 MP with a rear camera resolution of 50.0 MP + 5.0 MP + 2.0 MP + 2.0 MP. The Galaxy A32 5G has a front camera resolution of 13.0 MP with a rear camera resolution of 48.0 MP + 8.0 MP + 5.0 MP + 2.0 MP. Both of these devices are affordable options that fit your needs. Of course, we have many options available to suit any of your needs. Keep in mind that all of the devices, including your current phone, has the capability of expanding out the storage up to 1TB with the use of a microSD card. Please feel free to reach out to Samsung Support if you would like further assistance, have questions, or would like to provide any additional feedback. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/compare/#category/N0002101/products/SM-A125UZKAVZW,SM-A136ULGDXAA,SM-A236UZKDXAA,SM-A326UZKNBST
https://www.samsung.com/us/compare/#category/N0002101/products/SM-A125UZKAVZW,SM-A136ULGDXAA,SM-A236UZKDXAA,SM-A326UZKNBST
Written by a customer while visiting Samsung US
Customer Rating
4
Fast everything
on December 20, 2022
Posted by: Redz
from Frederick Maryland
Expertise:Expert
[This review was collected as part of a promotion.] I bought this couple days ago everyone kept telling there crap but there not in my did everything I need or have to do
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is great for elderly and kids.
on December 20, 2022
Posted by: Carlolo44
from Lexington kentucky
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is basic at best. It makes a great starter phone or a good for a older person who will use it's basic features.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy Debra, Social & Commerce, December 22, 2022
Hi Carlolo44, thanks for reviewing your Samsung Galaxy A12. We aim to improve on the functionality and design of our product line while we remain committed to constant innovation. Please feel free to reach out to Samsung Support if you need further assistance, have questions, or would like to share any additional feedback with us. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Phone has been very stable
on December 21, 2022
Posted by: Dbc1109
from Detroit
Expertise:Intermediate
[This review was collected as part of a promotion.] Got it 13 months ago.
Not one hiccup
Camera is great
Not one hiccup
Camera is great
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US