Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
5
Great Features
on December 18, 2022
Posted by: Fed2010
from Copperhill, TN
Expertise:Expert
[This review was collected as part of a promotion.] I actually was given this Galaxy a12 as a gift. I have always had a hard time Navagating on phones, but this a12 has surprised me...it is really easy to use and the information to use it has been a great help (the tutorials online and OK GOOGL). Just like to say that I plan on using only Samsung products for now on. Thanks for making a cool phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not enough memory space, otherwise it is a good p
on December 18, 2022
Posted by: Adobot
from Brooksville FL
Expertise:Intermediate
[This review was collected as part of a promotion.] My Wife got me this phone about 11 months ago, it's still working good but I have to delete a lot of things for it to function ok.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Debra, Social & Commerce, December 21, 2022
Hi Adobot, thanks for taking the time to review your Samsung Galaxy A12. We appreciate your feedback as we strive in providing our customers the best products with superior functionality on the market. If you were looking for more internal memory in your device, take a look at these other A series favorites. The Samsung Galaxy A13 and the Galaxy A23 have the internal memory of 64GB with a 4GB RAM while the Galaxy A42 has 128GB with a 4GB RAM. I have included the link for those devices below for your convenience. Please keep in mind that these devices, including your current Galaxy A12, have expandable storage capabilities up to 1TB with the addition of a microSD card. Please feel free to reach out to Samsung Support if you need further assistance, have questions, or would like to share any additional feedback with us. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/compare/#category/N0002101/products/SM-A125UZKAVZW,SM-A136ULGDXAA,SM-A236UZKDXAA,SM-A426UZAAVZW
https://www.samsung.com/us/compare/#category/N0002101/products/SM-A125UZKAVZW,SM-A136ULGDXAA,SM-A236UZKDXAA,SM-A426UZAAVZW
Written by a customer while visiting Samsung US
Customer Rating
3
A12 review
on December 18, 2022
Posted by: Gwallo028
from Tiptonville tn
Expertise:Beginner
[This review was collected as part of a promotion.] Had for a month a little sluggish but I still like it
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Debra, Social & Commerce, December 20, 2022
Hello Gwallo028, thank you for taking the time to provide feedback on your Samsung Galaxy A12. We appreciate your review as we strive to be innovative and improve on the design and functionality of our product line. Without knowing more information about your current situation, I would recommend you reaching out to Samsung Support for further assistance. Samsung Support is also available to answer your questions, receive any additional feedback that you would like to provide, and help you troubleshoot your devices. Please reach out when you have some availability in your schedule so that we can get you back to what you love doing most with your phone. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
3
Runs slow
on December 19, 2022
Posted by: Srw0305
from Paragould, AR
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for 2 months. I have more problems with this phone than I have any other Samsung Galaxy phone.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Debra, Social & Commerce, December 20, 2022
Hi Srw0305, thanks for reviewing your Samsung Galaxy A12. We value your feedback as we are committed to constant innovation, and we strive to improve the design and functionality of our product line. It is our goal to make our customers feel like they have the most ideal experiences with our products each time they use them. Without having the details about what you are experiencing with your device, I will suggest you reaching out to Samsung Support for further assistance. Samsung Support can also answer your questions, take any additional feedback that you would like to share with us, and help you troubleshoot your devices. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Durable, amazing battery life,exceptional charging
on December 19, 2022
Posted by: Kalen
from Hawaii
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for almost a year now and I am very pleased with this purchase.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still learning but so far I love it
on December 19, 2022
Posted by: Sparky
[This review was collected as part of a promotion.] I bought mine in like new condition from a friend. So far I'm loving the phone. Still learning it but it's easy to use
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for a starter phone
on December 19, 2022
Posted by: Gallaptiql
from Texas, TX
[This review was collected as part of a promotion.] The phone runs light and some medium games really good there is a lot more variety of games to get on this phone than my old tab e could run. One good thing about the A12 is that it gives you 4 cameras to take big wide and tall pictures without the Huge 3 I-phone cameras that you get on some of their phones, but thus phone can't play big games like call of duty, but It can play fortnite!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for the price!
on December 19, 2022
Posted by: MattYak
from Oakdale, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a year ago, and I have used it with little problems. For the price, this is a very capable phone.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US