Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
4
A12 functions
on December 16, 2022
Posted by: Fudge42packed
from Elk City, OK
Expertise:Intermediate
[This review was collected as part of a promotion.] Nice just wanna say its like a laptop in my backpocket
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Slow freezes all the time. Takes for ever to exit
on December 16, 2022
Posted by: Josh
from Loveland colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a month ago. It's show no storage space I have a 128g card and can't move anything to it
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
4
Response from Samsung USBy Debra, Social & Commerce, December 20, 2022
Hello Josh, thanks for taking the time to review your Samsung Galaxy A12. We aim to improve on the functionality and design of our products and remain innovative, so we appreciate your feedback. We never desire for our customers to have anything less than an ideal experience when using our products. For your convenience, I have included the link for your device manual to help you become more familiarized with your phone and assist you in personalizing it to your specifications. Do you know if your Galaxy A12 has been updated with the most current version of software? Please ensure that you are running the most current version of the software, linked below. If you would like assistance in troubleshooting your device, please reach out to Samsung Support. Feel free to reach out to Samsung Support with any questions or feedback that you have as well. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/ https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on December 16, 2022
Posted by: Krazey37
from New Castle Delaware
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this as an upgrade from my father in law and it's my favorite phone so far
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing graphics very durable
on December 17, 2022
Posted by: twiztidlette2010
from Blytheville Arkansas
Expertise:Expert
[This review was collected as part of a promotion.] I've have mine since February absolutely love this phone can't wait to get android 13 one UI 5.0 next month
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Slow
on December 17, 2022
Posted by: Michele
from Orange
Expertise:Expert
[This review was collected as part of a promotion.] The phone is slow and the battery don't last I'm very unhappy with this one
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Debra, Social & Commerce, December 20, 2022
Hello Michele, thanks for reviewing your Samsung Galaxy A12. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable to us. We constantly aim for our customer to feel like they are having the most ideal experiences using our products. Do you know if your phone has received the most recent software update? I have linked it below for your convenience if you have not received it. Please ensure that your phone has been updated. If you need further assistance after updating the software, please reach out to Samsung Support. I have also included some other helpful links in regard to your battery life. When you have some free time, please review the links on how to optimize your Galaxy battery. Feel free to reach out to Samsung Support if you have questions or would like to share any additional feedback you may have. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
Written by a customer while visiting Samsung US
Customer Rating
4
Pictures are terrific
on December 17, 2022
Posted by: Maverick
from Sparta Georgia
[This review was collected as part of a promotion.] No problems , froze once over the 9 months I've had it due to running out of space in the memory
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone,lots of storage for photos and apps
on December 18, 2022
Posted by: Bree
from Belington wv
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone a few months ago as a gift, and I definitely love it I would 10/10 recommend the galaxy A12
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome camera I love it.
on December 18, 2022
Posted by: Jenny
from Munfordville ky
Expertise:Intermediate
[This review was collected as part of a promotion.] Best phone i ever had all around .no complaints at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US