Customer reviews from Samsung US
Samsung - Galaxy A12 32GB - Black (AT&T)
Average customer rating
4.2
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
386
4 Stars
209
3 Stars
91
2 Stars
16
1 Star
31
83%of customers recommend this product.
(
216 out of
261)
Customer Reviews for Samsung - Galaxy A12 32GB - Black (AT&T)
Customer Rating
5
Awesome phone
on December 5, 2022
Posted by: Kitten
from North Carolina
Expertise:Expert
[This review was collected as part of a promotion.] Great phone. I love it. Also great features!!! You need one.
Features
2
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on December 5, 2022
Posted by: Antwan
from St Petersburg FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I enjoyed my A series phone since I brought it about 3 weeks ago. I would be remiss if didn't mention the low storage spaces is my biggest complaint and some 3g of ram is being used up quickly that causes my phone to slow down slightly. Overall quality and value is good
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy Debra, Social & Commerce, December 9, 2022
Hi Antwan, thanks for taking the time to review your Samsung A12. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable to us. We aim for our customers to have the most ideal experiences while using our products. If you were wanting to stay within the A series family, I would suggest taking a look at the Samsung Galaxy A23, the A42, and the A53. I have included the link for those devices which would provide you with more internal storage. Keep in mind that these devices also have expandable storage capabilities with the use of a microSD card. Please feel free to reach out to Samsung Support if you need further assistance. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/compare/#category/N0002101/products/SM-A125UZKAVZW,SM-A426UZAAVZW,SM-A536UZKDXAA,SM-A236UZKDXAA
https://www.samsung.com/us/compare/#category/N0002101/products/SM-A125UZKAVZW,SM-A426UZAAVZW,SM-A536UZKDXAA,SM-A236UZKDXAA
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone for the price!
on December 5, 2022
Posted by: Big Dog
from Elbow Lake, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my phone for several months. The great features were easy to use and setup was a breeze! If you get one, you will not be disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 5, 2022
Posted by: Angel
from Artesia NM
Expertise:Beginner
[This review was collected as part of a promotion.] Am very satisfied and impressed with my experience it was my first time purchasing a Samsung phone and I'm pleased
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone even though it's not a popular one
on December 5, 2022
Posted by: Moviebuff1995
from Snow Camp, NC
[This review was collected as part of a promotion.] I never heard of this phone till I got it and I honestly love it. Ilto me it's a great phone and it works very well. It might not not have everything like the new ones but this is still am amazing phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good
on December 5, 2022
Posted by: alexican
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone new January 2022 unfortunately this phone didn't last me through the year. The camera was fine, the storage was good (but I purchased a 65gb SD card to add more space for photos), but the phone broke on my twice the same way. I would have given this phone 4 stars but due to the fact that it didn't even last me a year compared to my previous phone which lasted me about 5 years, I can't say that it worked for what I needed. I did not use a super sturdy case, but this phone's LCD display was destroyed when I dropped it from a relatively low height. The screen flashed in all sorts of colors and I could no longer use it, the speaker also stopped working. I replaced the screen and it broke again the same way weeks later. Prior to breaking, the phone itself worked fine, but I did not like that the phone did not come with the option to use a different keyboard (only the Samsung keyboard) and the phone's auto-correct was unhelpful because it would change my correctly spelled words. If the phone was sturdier, and more minor customization options were available it would have been great. I'm not picky with phones, I prefer Android, but it just sucks how much I spent on a phone that was so fragile! The phone I used previously really took a beating, and the only reason I stopped using it is because cosmetically it was falling apart, but the system itself still worked! It would be nice if products weren't designed to break so easily.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Debra, Social & Commerce, December 9, 2022
Hello Alexican, thank you for taking the time to review your Samsung Galaxy A12. We aim to improve on the functionality and design of our products and remain innovative, so we appreciate your feedback. We never desire for our customers to have anything less than an ideal experience using our devices. Did you know that you can add additional protection to eligible Samsung devices with Samsung Care+? We offer over 700 authorized repair locations nationwide for those unforeseen situations in life like breaking your screen, spilling your beverage on your device, losing it, and even for theft. Please feel free to reach out to Samsung Support if you need further assistance or would like to provide additional feedback. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use does everything I needed to do
on December 5, 2022
Posted by: Scully
from Fl.
Expertise:Intermediate
[This review was collected as part of a promotion.] This was my mother-in-law's phone and when mine finally died I took hers over it seems to be working out well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great easy to use features
on December 5, 2022
Posted by: None
from Portsmouth Virginia 23704
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my Samsung galaxy A12 for over a year, and it still runs like it's Brand new.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US