Customer reviews from hp.com
HP - 27" Touch-Screen All -In-One - Intel Core i5-1135G7 - 8GB Memory - 512GB SSD
Average customer rating
4.3
(410 Reviews)
Rating breakdown 410 reviews
5 Stars
253
4 Stars
92
3 Stars
27
2 Stars
10
1 Star
28
86%of customers recommend this product.
(
191 out of
223)
Customer Reviews for HP - 27" Touch-Screen All -In-One - Intel Core i5-1135G7 - 8GB Memory - 512GB SSD
Posted by: Jon254
from San Diego
Verified Purchase:Yes
I am a college professor and when COVID-19 hit, I had to start teaching online (Like everyone else..). I was always looking at the All-in-One computers and finally made the decision. Definitely a great buy! The concept of this computer and to remove the tower is amazing. It fits perfectly in my new home office. The slide camera is very nice and offers privacy as easy as pushing the camera down. It runs smoothly and it was very easy to add my HP printer (OfficeJet 8028) to this as well. The picture quality is great and love how the speakers are also built in. Very clean design, runs fast and allows me to run everything I need from home to keep my class going.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
Powerful, but a little noisy and not great sound.
on May 24, 2020
Posted by: salpal84
from Lehi, Utah
Verified Purchase:Yes
I finally swayed away from an iMac and tried out this all-in-one HP. Overall I'm impressed with the speed and hardware. My only two complaints which makes me give it a 4 star is that the machine is pretty loud. I can hear it from the other room and it never seems quite even when nothing is running. Also, the sound is sub par. I'm used to an iMac that has amazing sound. Even if I turn the volume on this HP all the way up, it doesn't seem that loud to me - and the bass is non existent. Other than that, an overall sound machine for work and standard use. I really like the touch screen feature. I'm not loving the stand on it though. I wish It was farther back like the other models where you can hide the keyboard underneath it when not in use.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: Driverdude
from Pc fl
Verified Purchase:Yes
This computer shut dow something about thermal issues
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from hp.comBy Alexis, HP Care, December 9, 2020
Hello there,
Sorry to hear that your PC seems to be overheating. I can imagine how frustrating this must be. We build our devices with the intention of providing a reliable experience for our customers, so I'd like to offer some suggestions.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing Since it sounds like you may need to reduce heat inside your computer, I'd advise choosing "Computer is slow."
If the problems persist, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
Alexis
HP Care
Sorry to hear that your PC seems to be overheating. I can imagine how frustrating this must be. We build our devices with the intention of providing a reliable experience for our customers, so I'd like to offer some suggestions.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing Since it sounds like you may need to reduce heat inside your computer, I'd advise choosing "Computer is slow."
If the problems persist, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: Carlito1941
from Greenville, SC, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Arrived 2 days after ordered. So simple to set up, almost does it on it own. I'm an 80 year old senior and was so happy it came with facial reconition. Super happy how quick and easy it was to get up and running. Buy one you'll be amaized.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Nonamedame
from Oxford, Mississippi
Verified Purchase:Yes
My husband surprised me with this new HP desktop computer to replace an old HP all-in-one. He knew I was so reluctant to upgrade because of the difficulty of transferring my files and photos and setting it up. I was apprehensive but he was confident and reassuring. I'm pleased to report that the transition was fairly easy and I love the features and functionality of my new computer. Thanks, Hubby!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JackieMay
from Buffalo
Verified Purchase:Yes
I previously had an older laptop and desktop. I had cables everywhere and frequently had to crawl under my desk to plug in USB or SD cards. I had ext speakers and no video on my desktop. I'm doing lots of video conferences now and this was becoming a giant hassle. So, now with the AIO all the cables are gone except the power cable! The video camera works well but I did have to keep my ext mic because people couldn't hear me on conf calls. The speakers on the PC are great and I enjoy playing Pandora on it now. The fan noise people speak about is there, but more like white noise and with normal household noises you can't hear it. This computer is a HUGE improvement over my previous setup and I'm happy to say I made the right choice!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Skyson
from California
Verified Purchase:Yes
I got it a month ago. 3rd replacement. still not as fast as advertised and has a noisy fan.
No, I would not recommend this to a friend.
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: Joseph F
from Milford CT
Verified Purchase:Yes
Beautiful machine but be aware it does not include an optical drive
I would recommend this to a friend!
Written by a customer while visiting hp.com