Customer Reviews for Victrola - Journey+ Special Edition Bluetooth Suitcase Record Player - Canvas
Customer Rating
1
Bad Sound Quality
on January 20, 2023
Posted by: HJ
I got this as a gift, and was very disappointed. I have other record players that are fine so I know its not my records. Maybe this one was a defective but the sound quality was very staticky and scratchy and I would not recommend it.
We received a Journey + as a gift at a Christmas party and it worked great for nearly a single side of a record, and now audio is only heard via bluetooth speakers. I emailed Victrola for replacement/repair support and was told I'm out of luck without taking it to the original retailer. I'm dissapointed as I really like this thing and expected a bit more support when it failed so quickly.
I bought this Record Player for a christmas gift, so I can not leave a review about the product. However, I was very pleased with the ease of ordering the product and the fast delivery. Hopefully I can leave a review after Christmas.
[This review was collected as part of a promotion.] Obviously, if you are a serious record enthusiast, you already know this, but for those with a budding record lover in your life, this may not be the best option for them to play their music on. It's a great, more affordable option and plays them well enough if that's all you're looking for. This was gifted me for review and it's just not my favorite option.
My nine year old received this as a gift! He loves it. He loves hunting for records when we are out. He particularly enjoys that he can carry his case to Oma and Papa (his grandparents).
i got this as a gift for christmas. The looks are very nice and not over top too much. But since it is a suitcase one, the speakers are smaller. I have no idea if it was mine, or the records i was playing. I have played three so far. 2 of which being over like 10 years old, and the was like.. distorted? I even played a new record my mom got today, and that even sounded not right. I don't know if its the speakers or the needle, because when i did bluetooth, it was perfect. so I'll see if i need a new needle. Which is most likely my problem.