Customer reviews from snowjoe.com
Sun Joe - 24-Volt iON+ 180 MPH 92 CFM Cordless Handheld Blower (Battery Not Included) - Green
Average customer rating
4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
23
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
6
Customer Reviews for Sun Joe - 24-Volt iON+ 180 MPH 92 CFM Cordless Handheld Blower (Battery Not Included) - Green
Customer Rating
1
DoNot. Buy
on September 29, 2022
Posted by: Rippedoff Lou
from NJ
Junk. Beware look elsewhere. Replaced with missing parts & seems to be refurbished
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 30, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
Save your monet
on October 8, 2022
Posted by: Rippedoff Lou
Piece of JUNK. Save your money. Would give it NO stars
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, October 10, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
2
Started out great, now not and out of warranty
on December 19, 2024
Posted by: spacecon
from Macon, Georgia
When I first got this thing I loved it. I realized, as you should too, that you aren't going to blow all the leaves off your acre property with this. It is advertised as a workshop blower, not a yard blower. In that respect it performs well. I bought it to blow leaves out of my garage that get blown in whenever we open the door to take the car in and out. I did this because it has no gasoline or oil fumes, so you don't have to worry about getting carbon monoxide poisoning using it inside. It is also good for a quick blow off of the back or front porch without having to get out the gas/oil mix and cranking the big blower up. My complaint is that there are two little plastic tabs that hold the blower nozzle on the front that BOTH broke off! I mean, there is no real stress on these tabs, why should they break off? So now the nozzle wants to fall off. And now also, there are two tabs that hold the battery in, and one of them broke off, so the battery does not stay in well. After 3 of 4 tabs have broken off, I can't highly recommend. It has the potential to be a great tool if they will fix these design defects, but the tab designs must be improved.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Mighty but short term battery
on June 28, 2025
Posted by: Tilly
Battery died after the 24”. Recharged battery , only 2 green lights charged. HAND that plug in cord charger gets. REALLY HOT. Does a nice job , if you don’t mind doing it in stages. Needs 2 nd battery sent with it and that base to charge in.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, June 30, 2025
Hello Joy,
Thank you for sharing your experience with the Sun Joe 24V-WSB-LTE Blower + Vacuum. We sincerely apologize for the inconvenience you've encountered with the battery performance and charger.
We understand how important reliable battery life and safe charging are to your overall experience. The concerns you’ve raised — including limited battery charge, charger heat, and the suggestion for a second battery and charging base — are valuable, and we’ve shared your feedback with our product development team for consideration.
We would like to further investigate this matter to better understand the issue and provide appropriate support. Please contact our Customer Service team at 866-225-9723, available daily from 10 AM to 6 PM EST. We're here to help and committed to ensuring your satisfaction.
Thank you again for your feedback and for being a Shop Joe customer.
Thank you for sharing your experience with the Sun Joe 24V-WSB-LTE Blower + Vacuum. We sincerely apologize for the inconvenience you've encountered with the battery performance and charger.
We understand how important reliable battery life and safe charging are to your overall experience. The concerns you’ve raised — including limited battery charge, charger heat, and the suggestion for a second battery and charging base — are valuable, and we’ve shared your feedback with our product development team for consideration.
We would like to further investigate this matter to better understand the issue and provide appropriate support. Please contact our Customer Service team at 866-225-9723, available daily from 10 AM to 6 PM EST. We're here to help and committed to ensuring your satisfaction.
Thank you again for your feedback and for being a Shop Joe customer.
Written by a customer while visiting snowjoe.com