Customer reviews from snowjoe.com
Aqua Joe - Superlight Fiberjacket Max Garden Hose - Gray
Average customer rating
4.4
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
107
4 Stars
29
3 Stars
6
2 Stars
2
1 Star
12
Customer Reviews for Aqua Joe - Superlight Fiberjacket Max Garden Hose - Gray
Customer Rating
2
No happy with this hose
on June 30, 2021
Posted by: RyanC
from Colorado Springs, CO
The only thing going for the hose is the weight. It is very light compared to other hoses.
Kink free? This thing kinks up worse than any hose I've used before. The fabric wrap just makes it harder to unkink. I also find the flat design to be an issue when rolled onto a hose reel. I think the part of the hose closest to the core of the reel can't expand, therefore I can't get enough water pressure going through. I'd honestly return this but I tossed the receipt.
Kink free? This thing kinks up worse than any hose I've used before. The fabric wrap just makes it harder to unkink. I also find the flat design to be an issue when rolled onto a hose reel. I think the part of the hose closest to the core of the reel can't expand, therefore I can't get enough water pressure going through. I'd honestly return this but I tossed the receipt.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
dont buy !
on June 28, 2022
Posted by: mic mo
from pa.
this product has no swivel to attach to faucet. you must turn the hose onto the faucet & completely twist the hose until its attached. and then straighten the entire length of the hose.
whoever thought of this setup must not have ever attached a garden hose! would have gave no star rating if i could have.
whoever thought of this setup must not have ever attached a garden hose! would have gave no star rating if i could have.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 6, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
lasted about as long as the really cheap hoses
on August 23, 2022
Posted by: SuGo
from menifee, ca
I did not have the hose very long but was happy at first. Then it split in 3 different places along the seam line. Just like the cheap stuff....
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 6, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Aqua Joe garden hose
on April 7, 2023
Posted by: Anonymous
from Portage Indiana
[This review was collected as part of a promotion.] Aqua Joe garden hose super light fiber jacket Max garden hose 25 ft. Great collapse ability for storage with super strength for non-puncture proof excellent for storage. And expands easily. What a great product you can just store in a easy way
Written by a customer while visiting snowjoe.com
Customer Rating
5
Perfect
on April 7, 2023
Posted by: Cat1
from Pennsylvania
[This review was collected as part of a promotion.] I picked up this hose for my parents place! They definitely don't need a long garden hose to roll up at this point. Mom loves it! Perfect for her to use for watering her plants and washing the porch off. Very well made, and love the fact she doesn't have to roll it up luke regular hoses.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Best camping hose!
on April 7, 2023
Posted by: Reptarro
from Alabama
[This review was collected as part of a promotion.] This hose is lightweight and packs small which is perfect for our camper storage. It’s great for cleaning up after cleaning fish or rinsing the picnic table off. It’s rugged and easy to use. We are going to get years of use from this quality hose.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Best hose ever
on April 8, 2023
Posted by: Bruno
from Alabama
[This review was collected as part of a promotion.] The Sun Joe hose solved multiple problems for me. It is light weight and easy to carry, and maneuvers around trees. It is coated with a tough woven fabric, and the interior hose is a different material, not a thick rubber.
It is not only lighter but occupies less space when coiled, making it easy to store in an outdoor storage box.
It is a useful innovation which just makes things a little easier. I am also able to set up a sprinkler during very hot days for my kids to play in. I am very pleased with this product and I would definitely recommend it.
It is not only lighter but occupies less space when coiled, making it easy to store in an outdoor storage box.
It is a useful innovation which just makes things a little easier. I am also able to set up a sprinkler during very hot days for my kids to play in. I am very pleased with this product and I would definitely recommend it.
Written by a customer while visiting snowjoe.com
Customer Rating
5
A great flat-pack hose
on April 9, 2023
Posted by: epetet
from Minneapolis, MN
[This review was collected as part of a promotion.] Thrilled to have this hose option to use on the front of my house, where the coiled up hose lays just below the spigot. With this hose, I’m able to better hide it when not in use. With my old garden hose, I would coil it up in the front flower garden but, it would still be visible. With this garden hose, I’m able to place it in a larger flowerpot when not in use.
The construction is great too. With Brass fittings and anti-kink support on either end of the hose, I expect to get years of use from this garden hose.
The construction is great too. With Brass fittings and anti-kink support on either end of the hose, I expect to get years of use from this garden hose.
Written by a customer while visiting snowjoe.com