Best Buy - Aqua Joe - Superlight Fiberjacket Max Garden Hose - Gray customer reviews - product reviews

Customer Rating

1

KINKY

on July 19, 2021

Posted by: rdog

from Reno NV

This thing kinks readily every time I use it. I yank on it to unkink it. It definitely is NOT kink free as it says in the description paragraph. Also, it has what I guess you would call "stress relief collars" at the connection points that just slip right out of position. They never stay in place. I'll try using hose clamps to see whether I can make them stay in place.

Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022

Dear,

We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.

Thanks,
Customer Service Team
Snow Joe + Sun Joe

Written by a customer while visiting snowjoe.com

Customer Rating

5

light and very useful

on April 12, 2023

Posted by: hjh2c

from TN

[This review was collected as part of a promotion.] I've had the Aqua Joe brand Superlight Fiberjacket Max Garden Hose in 25 foot length for a week now and have used it outside to water my ferns many times. It's very lightweight and easy to move around. The fiberjacket seems very sturdy and well made. I love the 25 foot lengh. It's perfect for my watering needs around the outside of the house. It doesn't kink up like other water hoses which I especially like.

Written by a customer while visiting snowjoe.com

Customer Rating

5

Amazing

on March 25, 2020

Posted by: Danielle21

from San Antonio

[This review was collected as part of a promotion.] I’ve used many different types of garden hoses and every time I managed to somehow get it all twisted up. Don’t ask me how because honestly I have no idea. It’s frustrating. I would like to be able to pull my hose when I need it with no issue and have the ability to wrap it back up nicely. Doesn’t happen!! The first thing I did after receiving the Aqua Joe fiberjacket garden hose, was hook it up and use it! It looks like it should be heavy but is very light. It feels sturdy and durable. It does not kink and I had no issue wrapping it back up. So nice and neat! The material used to make it feels strong and capable of handle any outside chore you may need done! Very happy!

Written by a customer while visiting snowjoe.com

Customer Rating

1

don't expect too much

on August 13, 2021

Posted by: S Jay

from WA state

I bought two of these. You claim they don't kink but constantly folding over in half & cutting off water seems like same thing to me. It's bad joke if you ask me. Then they have these durable sheaths on both ends to help protect the connection I guess, but the end you use with a nozzle is a constant fight with the thing sliding down the hose, way down the hose. It would be better if it wasn't there at all. And to top it off it's supposed to be a safe hose for drinking water. I'm not drinking out of it but I did plan on filling my dog water bowls and the high volume of foam and bubbles are pretty gross. What is all that? This never happened with my other hoses. Sorry to say I am very disappointed with the whole "experience".

Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022

Dear,

We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.

Thanks,
Customer Service Team
Snow Joe + Sun Joe

Written by a customer while visiting snowjoe.com

Customer Rating

1

Never again

on June 1, 2022

Posted by: B I A

from NEPA

Got two of these hoses and they are already leaking in many spots. Flooded my yard today, don't waste your money on this garbage.

Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 9, 2022

Dear,

We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.

Thanks,
Customer Service Team
Snow Joe + Sun Joe

Written by a customer while visiting snowjoe.com

Customer Rating

5

Aqua Joe Fiberjacket Garden Hose!

on April 7, 2023

Posted by: recentyear12

from Richmond, VA

[This review was collected as part of a promotion.] The Aqua Joe Superlight Fiberjacket Max Garden Hose is up to 50% lighter than conventional hoses. Moreover, this garden hose is rugged, marine grade fiber jacket construction surrounding a 5/8-Inch flexible inner core, which is a great feature.

This garden hose is made with rip and abrasion resistant fabric, which is also safe on delicate and painted surfaces – no scratching, scuffing or snagging. Also, this garden hose maintains flexibility down to 35 degrees Fahrenheit.

I love using this amazing garden hose every day and I have already recommended this awesome garden host to many of my friends and family and several of them have already purchased and used this garden hose in their garden and they all love using this garden hose since it is made with rip and abrasion resistant fabric, which is great.

Written by a customer while visiting snowjoe.com

Customer Rating

5

Lightweight!

on April 13, 2023

Posted by: RP23

from Los Angeles, CA

[This review was collected as part of a promotion.] I love this hose! It is so lightweight and so easy to move around my garden. I tried it on the front of my house and the side yard. I will use it on my side yard where my garden is because it is 25 ft. However, I intend to get a longer one for my front yard. The fiberjacket is high quality and durable, it does not kink and and it is super light. Very easy to roll up and hang on hose reel. This reminds me of fire hoses, lies flat and inflates whn water is on. Very nice!

Written by a customer while visiting snowjoe.com

Customer Rating

5

Excellent !

on April 24, 2023

Posted by: Mmora20

from South Carolina, SC

[This review was collected as part of a promotion.] I tried Aqua Joe AJFJH25-58-MAX Superlight Fiberjacket Max Garden Hose | 25-Foot, and I loved it because its design is strong and flexible at the same time, it doesn't tangle, something I hated about conventional hoses. I also like the modern design of its couplings, with a lovely and modern light blue color. It comes with a complete user's manual! So far I have found it to be a durable and high quality product.

Written by a customer while visiting snowjoe.com