Customer reviews from snowjoe.com
Aqua Joe - Fiberjacket Max Garden Hose - Blue
Average customer rating
4.3
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
125
4 Stars
29
3 Stars
6
2 Stars
3
1 Star
20
Customer Reviews for Aqua Joe - Fiberjacket Max Garden Hose - Blue
Posted by: Matthew M
from Cleveland, Tn
Verified Purchase:Yes
This hose is by far the most durable hose I have ever had. I love the colors of it and I love how small it can all be stored.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Indestructible Hose
on August 16, 2020
Posted by: MichaelC
from Ohio
[This review was collected as part of a promotion.] We love our Aqua Joe Fiberjacket hose. It is very light weight and easy to move around the yard. We can already tell that this hose will stand up against the weather elements whereas our standard hoses do not.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Aqua Joe vs.the hose killer
on September 10, 2020
Posted by: Sugarmuffin77
from Arkansas,USA
The aqua joe hose is amazing and durable. At first I was so so about it but,learn how to use it,and it is amazing. I have tried it for over a month and it has survived the hose killer. I'm not going to lie,I use hoses for gardens,cleaning,washing,playing. The hose is light weight,does not damage my siding or gutters and my gutters do not tear the hose.I'm impressed at how easy it is to move around,I'm not young anymore and prefer not to have a heart attack doing chores. Hoses need to be durable and this one is very durable. Although the color faded on the hose,it survived me. You can leave it on pause while cleaning and the hose will not explode. I learned just shake the hose and any kinks will clear the line. No more unknotting hoses. I love this has a 2 year warranty. Company is amazing,own many items from snowjoe/sunjoe. This hose is perfect for anyone who needs durability and I do. I have to water trees,seedlings,flowers,, fill water feeders on all corners in both back and front yard.I do wish it were in a different color,but it's perfect nonetheless. Safe,durable,easy to use.
Written by a customer while visiting snowjoe.com
Customer Rating
2
No happy with this hose
on June 30, 2021
Posted by: RyanC
from Colorado Springs, CO
The only thing going for the hose is the weight. It is very light compared to other hoses.
Kink free? This thing kinks up worse than any hose I've used before. The fabric wrap just makes it harder to unkink. I also find the flat design to be an issue when rolled onto a hose reel. I think the part of the hose closest to the core of the reel can't expand, therefore I can't get enough water pressure going through. I'd honestly return this but I tossed the receipt.
Kink free? This thing kinks up worse than any hose I've used before. The fabric wrap just makes it harder to unkink. I also find the flat design to be an issue when rolled onto a hose reel. I think the part of the hose closest to the core of the reel can't expand, therefore I can't get enough water pressure going through. I'd honestly return this but I tossed the receipt.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
dont buy !
on June 28, 2022
Posted by: mic mo
from pa.
this product has no swivel to attach to faucet. you must turn the hose onto the faucet & completely twist the hose until its attached. and then straighten the entire length of the hose.
whoever thought of this setup must not have ever attached a garden hose! would have gave no star rating if i could have.
whoever thought of this setup must not have ever attached a garden hose! would have gave no star rating if i could have.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 6, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
Don't Waste Your Time Or Money
on August 17, 2022
Posted by: K Z FA
from Salem Oregon
If you buy one, make sure you register it right away. You'll need to take advantage of the warranty. I bought 3 of these and they all sprung leaks within a few weeks of purchase. The first one I didn't register and I chalked up to bad luck. I bought 2 more and the same thing happened, they ruptured along the sides. My water pressure is not even that strong either. Customer service is great at replacing them very quickly but I can't waste any more time on these hoses. Too bad because when they work they are easy to use but they just don't last.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 6, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
lasted about as long as the really cheap hoses
on August 23, 2022
Posted by: SuGo
from menifee, ca
I did not have the hose very long but was happy at first. Then it split in 3 different places along the seam line. Just like the cheap stuff....
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 6, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Aqua Joe garden hose
on April 7, 2023
Posted by: Anonymous
from Portage Indiana
[This review was collected as part of a promotion.] Aqua Joe garden hose super light fiber jacket Max garden hose 25 ft. Great collapse ability for storage with super strength for non-puncture proof excellent for storage. And expands easily. What a great product you can just store in a easy way
Written by a customer while visiting snowjoe.com