Customer reviews from snowjoe.com
Aqua Joe - Fiberjacket Max Garden Hose - Blue
Average customer rating
4.3
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
125
4 Stars
29
3 Stars
6
2 Stars
3
1 Star
20
Customer Reviews for Aqua Joe - Fiberjacket Max Garden Hose - Blue
Customer Rating
5
Makes life easier
on April 4, 2020
Posted by: jujubeans142003
from Granite City Illinois
[This review was collected as part of a promotion.] The Sun Joe hose solved multiple problems for me. It is light weight and easy to carry, and maneuvers around trees. It is coated with a tough woven fabric, and the interior hose is a different material, not a thick rubber.
It is not only lighter but occupies less space when coiled, making it easy to store in an outdoor storage box.
It is a useful innovation which just makes things a little easier. I am also able to set up a sprinkler during very hot days for my kids to play in. I am very pleased with this product and I would definitely recommend it.
It is not only lighter but occupies less space when coiled, making it easy to store in an outdoor storage box.
It is a useful innovation which just makes things a little easier. I am also able to set up a sprinkler during very hot days for my kids to play in. I am very pleased with this product and I would definitely recommend it.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Lightweight
on April 4, 2020
Posted by: Grobers
from Corona, CA
[This review was collected as part of a promotion.] I absolutely love this Aqua Joe superlight hose! It's so lightweight that my kids can water the yard or wash the car without having to pull a heavy hose behind them. It's very sturdy and doesn't kink up or get twisted which makes watering my large yard quicker and more efficient. It's free from lead, Phthalates and BPA so I feel comfortable letting my kids use it. Very easy to connect to the spigot and tighten. It's mildew resistant and great in all weather. This is perfect for washing down boats, cars and dirt bikes because you don't have to worry about scratching your favorite things!
Written by a customer while visiting snowjoe.com
Posted by: Matthew M
from Cleveland, Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was sent this hose for testing purposes, and I wasn't sure what to think about this hose... I mean, its a hose, right? WRONG. This hose is THE hose. The hose to beat all other hoses. Its SUPER light, which made it easy to carry around and set up. Even with me being super awkward with it and running all around my yard, it didn't knot up or get tangled! It really is Kink-Free! Perfect if you just want a nice durable hose that doesn't weigh a ton, especially if you have a huge yard!
Written by a customer while visiting snowjoe.com
Customer Rating
1
KINKY
on July 19, 2021
Posted by: rdog
from Reno NV
This thing kinks readily every time I use it. I yank on it to unkink it. It definitely is NOT kink free as it says in the description paragraph. Also, it has what I guess you would call "stress relief collars" at the connection points that just slip right out of position. They never stay in place. I'll try using hose clamps to see whether I can make them stay in place.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Amazing
on March 25, 2020
Posted by: Danielle21
from San Antonio
[This review was collected as part of a promotion.] I’ve used many different types of garden hoses and every time I managed to somehow get it all twisted up. Don’t ask me how because honestly I have no idea. It’s frustrating. I would like to be able to pull my hose when I need it with no issue and have the ability to wrap it back up nicely. Doesn’t happen!! The first thing I did after receiving the Aqua Joe fiberjacket garden hose, was hook it up and use it! It looks like it should be heavy but is very light. It feels sturdy and durable. It does not kink and I had no issue wrapping it back up. So nice and neat! The material used to make it feels strong and capable of handle any outside chore you may need done! Very happy!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great Hose!
on March 25, 2020
Posted by: AC128
from New Jersey
[This review was collected as part of a promotion.] This hose is perfect for my house! I have a front, side and back garden and this hose is long enough to reach to water all of them. It is very light weight and did not kink so it is easy to pull around all sides of the house. It was also very easy to roll back up onto the hose rack. This hose is really good quality and seems to be very well made. Watering my flowers this summer will be a lot easier now!
Written by a customer while visiting snowjoe.com
Customer Rating
1
don't expect too much
on August 13, 2021
Posted by: S Jay
from WA state
I bought two of these. You claim they don't kink but constantly folding over in half & cutting off water seems like same thing to me. It's bad joke if you ask me. Then they have these durable sheaths on both ends to help protect the connection I guess, but the end you use with a nozzle is a constant fight with the thing sliding down the hose, way down the hose. It would be better if it wasn't there at all. And to top it off it's supposed to be a safe hose for drinking water. I'm not drinking out of it but I did plan on filling my dog water bowls and the high volume of foam and bubbles are pretty gross. What is all that? This never happened with my other hoses. Sorry to say I am very disappointed with the whole "experience".
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
Never again
on June 1, 2022
Posted by: B I A
from NEPA
Got two of these hoses and they are already leaking in many spots. Flooded my yard today, don't waste your money on this garbage.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 9, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com