Customer reviews from snowjoe.com
Aqua Joe - Fiberjacket Max Garden Hose - Blue
Average customer rating
4.3
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
125
4 Stars
29
3 Stars
6
2 Stars
3
1 Star
20
Customer Reviews for Aqua Joe - Fiberjacket Max Garden Hose - Blue
Customer Rating
1
Not so great
on October 4, 2022
Posted by: NikkiSJ
Had this hose about 2 week and used 4 times. Broke & it was not misused at all.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, October 6, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Aqua Joe Fiberjacket Garden Hose!
on April 7, 2023
Posted by: recentyear12
from Richmond, VA
[This review was collected as part of a promotion.] The Aqua Joe Superlight Fiberjacket Max Garden Hose is up to 50% lighter than conventional hoses. Moreover, this garden hose is rugged, marine grade fiber jacket construction surrounding a 5/8-Inch flexible inner core, which is a great feature.
This garden hose is made with rip and abrasion resistant fabric, which is also safe on delicate and painted surfaces – no scratching, scuffing or snagging. Also, this garden hose maintains flexibility down to 35 degrees Fahrenheit.
I love using this amazing garden hose every day and I have already recommended this awesome garden host to many of my friends and family and several of them have already purchased and used this garden hose in their garden and they all love using this garden hose since it is made with rip and abrasion resistant fabric, which is great.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Really light garden hose. love it..
on April 8, 2023
Posted by: jdillabo
from 13142
[This review was collected as part of a promotion.] This is a marine-grade fiber jacket construction surrounding a 5/8-Inch flexible inner core, which should make it a pretty tough hose. Comes with a 2-year warranty. Living in the north it must maintain its flexibility even down to 35 degrees Fahrenheit. Plus it has an abrasion-resistant fabric that is also safe on delicate and painted surfaces – no scratching, scuffing, or snagging! Love mine try this hose you'll have it for years to come. A good investment in a hose.
Written by a customer while visiting snowjoe.com
Customer Rating
5
light and very useful
on April 12, 2023
Posted by: hjh2c
from TN
[This review was collected as part of a promotion.] I've had the Aqua Joe brand Superlight Fiberjacket Max Garden Hose in 25 foot length for a week now and have used it outside to water my ferns many times. It's very lightweight and easy to move around. The fiberjacket seems very sturdy and well made. I love the 25 foot lengh. It's perfect for my watering needs around the outside of the house. It doesn't kink up like other water hoses which I especially like.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Lightweight!
on April 13, 2023
Posted by: RP23
from Los Angeles, CA
[This review was collected as part of a promotion.] I love this hose! It is so lightweight and so easy to move around my garden. I tried it on the front of my house and the side yard. I will use it on my side yard where my garden is because it is 25 ft. However, I intend to get a longer one for my front yard. The fiberjacket is high quality and durable, it does not kink and and it is super light. Very easy to roll up and hang on hose reel. This reminds me of fire hoses, lies flat and inflates whn water is on. Very nice!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Excellent !
on April 24, 2023
Posted by: Mmora20
from South Carolina, SC
[This review was collected as part of a promotion.] I tried Aqua Joe AJFJH25-58-MAX Superlight Fiberjacket Max Garden Hose | 25-Foot, and I loved it because its design is strong and flexible at the same time, it doesn't tangle, something I hated about conventional hoses. I also like the modern design of its couplings, with a lovely and modern light blue color. It comes with a complete user's manual! So far I have found it to be a durable and high quality product.
Written by a customer while visiting snowjoe.com
Customer Rating
1
No to the superlight hose!
on August 30, 2023
Posted by: J and P
from Grimsby, Ontario Canada
We had 2 of these hoses and both leaked within the first few days of use. The inner tubing has a seam which appears to be quite weak/thin in some areas. The hose was a father's day gift from our son. The warranty process was great the first time round. The second time, 2 emails went out without getting any response other than a new ticket number. Finally had to go to live chat. We exchanged up to the heavy duty steel hose. Hopefully the inner tubing on this one will hold up. We do not recommend this hose. We'll review the heavy duty one once we received and use. We can see one hose being defective but 2 means that product needs to be revamped.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Time will tell
on May 19, 2023
Posted by: NikMik
from Wi
[This review was collected as part of a promotion.] I’m really interested to see how this Aqua Joe garden hose will hold up through my regular use once the weather starts cooperating. I’ve only used it a handful of times, which isn’t usual. Normally, these type of hoses don’t live up to their claims, but so far this has worked fairly well. While it is only the 25ft hose, it is extremely lightweight. I thought maybe it would have trouble with rolling up and tangling with the fiber jacket material, but it actually rolls very easily and into a small roll. The one thing I would like is brass connectors. Any other type always seizes. Other than that, so far this works great!
Written by a customer while visiting snowjoe.com