Customer reviews from geappliances.com
GE - 36 inches - Externally Vented - Telescopic Downdraft Range Hood - Stainless Steel
Average customer rating
3.4
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
13
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
7
55%of customers recommend this product.
(
12 out of
22)
Customer Reviews for GE - 36 inches - Externally Vented - Telescopic Downdraft Range Hood - Stainless Steel
Customer Rating
3
Love the look - but could be more user friendly
on March 15, 2023
Posted by: Barkochair
from Idaho
Overall fan does the job. The fan control switch is hard to turn if you have large fingers and can br hard to reach if your arms are short. The removable grease filters are difficult to remove for cleaning. This is my second GE downdraft and I’m surprised the functional design isn’t better.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 17, 2023
Greetings! We appreciate you taking the time to provide us with your valuable feedback. We are sorry to hear that your grease filters are a bit difficult to remove. We understand the inconvenience this causes, and we deeply apologize about this. Thank you for being a part of the GE Appliances family. We hope you continue to enjoy your downdraft vent for many years to come. Happy cooking! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Downward draft vent
on March 10, 2023
Posted by: Tb786
from Houston
In less than 3 months I'm having difficulties with the motor.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy GE_Appliances, March 14, 2023
Hi - Thank you for taking the time to share this review.
We also understand that there is always room for improvement. We will gladly share your concerns with our product design team. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
We also understand that there is always room for improvement. We will gladly share your concerns with our product design team. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Downdraft vent system
on December 22, 2022
Posted by: Pawlowski
Loud, inefficient and broke after 1
Month…doesn’t vent well at all
Month…doesn’t vent well at all
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, December 27, 2022
Greetings,
We're quite sorry to hear that your downdraft system broke after only one month. That's not the kind of thing we want for our customers to experience. We do see that you have a service appointment scheduled and trust that the technician will be able to repair your vent system. If there's anything else you need, let us know. All the best. Mike@GEA
We're quite sorry to hear that your downdraft system broke after only one month. That's not the kind of thing we want for our customers to experience. We do see that you have a service appointment scheduled and trust that the technician will be able to repair your vent system. If there's anything else you need, let us know. All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on October 11, 2022
Posted by: Shub
from Cleveland l, Ohio
Poor quality, I’ve already purchased a extended warranty after a month. I doubt this product will last very long. Inferior quality
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 24, 2022
Thank you for connecting with us. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the aspects of this downdraft system that did not meet your expectations. This is certainly not the experience we wish for our consumers to have; therefore, we’ll be happy to share this feedback with our product team.
We’re confident that this Telescopic Downdraft System will provide powerful ventilation opportunities for years to come; however, if you ever need assistance, please know that you can always reach out to us. Wishing you well – Matthew@GEA
We’re confident that this Telescopic Downdraft System will provide powerful ventilation opportunities for years to come; however, if you ever need assistance, please know that you can always reach out to us. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
I hope this one lasts
on June 7, 2022
Posted by: ColtBill
from Tampa
Last one didn’t get much use and stopped working this one looks better
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great vent!
on May 8, 2022
Posted by: Weida
from Portland, OR
I purchase this model to replace another GE model which is end of life. The new model works great! I am very happy with the machine so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisy
on February 26, 2022
Posted by: Tominatortt
from Pa
Very noisy … won’t use much …except for very smoky measles.. works though
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 1, 2022
Hello- We are sorry to hear this is running loud. It shouldn't be extremely noisy. We will be certain to share this with our engineering and design teams. We recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent downdraft
on January 14, 2022
Posted by: JES2022
from Texas
This sleekly designed downdraft goes well with our new induction cooktop.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com