Customer reviews from geappliances.com
GE - 36 inches - Externally Vented - Telescopic Downdraft Range Hood - Stainless Steel
Average customer rating
3.4
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
13
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
7
55%of customers recommend this product.
(
12 out of
22)
Customer Reviews for GE - 36 inches - Externally Vented - Telescopic Downdraft Range Hood - Stainless Steel
Customer Rating
1
Junk
on December 3, 2025
Posted by: mccoy04
Had to install a GE because that is what fit in my cabinet as I did not want to lose my cabinet drawers. It does no look very nice compared with the Zephyr - especially the button that is wrapped in plastic ( I can see that being an issue) My BIGGEST complaint is that after ONE week the unit will not lower - ONE WEEK! Spend the extra money and get the Zephyr - I wish I had!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, December 5, 2025
If you have not already done so, we encourage you to disconnect power to your vent system for 2-3 minutes to reset the electronics. If the issue persists once power is restored, we encourage you to contact our GE Appliances service team - Bodewell at 1-833-426-3393 to have your unit evaluated and repaired as needed.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great working downdraft
on October 13, 2025
Posted by: BevvyP
from Southampton, PA
[This review was collected as part of a promotion.] This GE downdraft works great! I had a Viking before & it needed repair every other month- I was not happy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Down Draft
on July 15, 2025
Posted by: Tgreen1299
from Scottsdale , AZ
The unit works perfect great, Exhaust- Std noise not as loud as last one and filtration of odors is good and like the way the filters are hidden and ez Clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Very Well
on July 2, 2025
Posted by: mmgilbert
Works great. Much quieter than my last downdraft.
Written by a customer while visiting geappliances.com
Customer Rating
5
Downdraft review
on June 4, 2025
Posted by: MGio
from NJ
I like this downdraft a lot. I had one prior and it didn't eliminate the smoke as well as this one. Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Big Disappointment
on May 21, 2025
Posted by: RHFactor
After less than a year after installation and with only minimal use, the vent does not work! Vent does not raise up, though motor engages. We can lift the device manutally, but it does not stay up and fan will not come on. Expected more from this manufacturer and brand.
Response from geappliances.comBy Jonathon, GE_Appliances, May 22, 2025
We're sorry to hear about your downdraft not operating properly. We'd like to help out with this. We suggest trying a quick electronic reset, which can be done by removing the power cord for 2-3 minutes, then plugging it back in.
If you are still experiencing issues, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If you are still experiencing issues, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
3
Fan speed Dial
on March 5, 2025
Posted by: Amah1
from Virginia
The design of the product is beautiful. However, I did not like the placement of the fan speed dial.
Features
3
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, March 5, 2025
We are going to pass your comments about the placement of the dial over to our product team to review. That way we can look for improvements we make for future models. Thanks again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome draft
on August 9, 2024
Posted by: sknaylor86
This down draft is amazing. Extremely strong draft current. Does an excellent job!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com