Customer reviews from geappliances.com
GE - 36 inches - Externally Vented - Telescopic Downdraft Range Hood - Stainless Steel
Average customer rating
3.3
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
9
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
5
47%of customers recommend this product.
(
9 out of
19)
Customer Reviews for GE - 36 inches - Externally Vented - Telescopic Downdraft Range Hood - Stainless Steel
Customer Rating
5
Kitchen Revival
on September 28, 2023
Posted by: Happy Fellow
No surprise to me when my new downdraft stovetop vent performed as expected if not better than expected. The new device replaced a 20 yr. plus old down draft vent which was paired with a black GE stovetop. Changed stovetop to brushed stainless GE Cafe Stove top and decided to replace vent at the same time and we are astounded with performance and cooking center's beauty.
Written by a customer while visiting geappliances.com
Customer Rating
3
Adequate
on October 26, 2023
Posted by: LS66
from Rochester, NY
I'm not really unhappy with it, I just don't use it very much. Because the fan height is pretty low, it doesn't always draw off all the steams/cooking output very well. I do like the controls and the fact that there's no mfr id on the part that's showing on the countertop - fits in nicely with my Cafe cooktop. I could have purchased much more expensive models from other manufacturers that gave me better height/draw, but for the money this was a good fit. I was replacing another similar unit that was 20+ years old from Thermador (combo cooktop/vent fan) so it was pretty much apples to apples.
I would recommend this to a friend!
Features
3
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, October 26, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're glad to see that this downdraft system has been a good fit for you.
However, we are sorry about it not removing much of the steam and smoke. That is definitely something we are going to forward over to our product team to review. This way we can potentially look for improvements we can make for our models going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
However, we are sorry about it not removing much of the steam and smoke. That is definitely something we are going to forward over to our product team to review. This way we can potentially look for improvements we can make for our models going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice and glad it end up fitting
on December 28, 2023
Posted by: Oregon_rudy
I was replacing my older GE downdraft system with new one. Worried that it wouldn't fit, but the installation person after a couple of sawing and heavy maneuvering go to fit. Not for a novice handy man to install. Even if GE provides a guarantee on fitting if you are replacing your GE appliances with GE appliances, not always a clear match.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Great!
on January 2, 2024
Posted by: nancylyn2024
Works great. Love that it has easy adjustable air dial and quickly stowed out of the way when not in use. It’s quieter than my previous over stove hood.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor Quality
on February 2, 2024
Posted by: Ct Bob
This is.a replacement of an older model. This one is poor quality. The stainless top trim is barely attached to the top of the vent. Very surprised as all the previous GE appliances were very durable.
Response from geappliances.comBy Adrian, GE_Appliances, February 8, 2024
Hello there! We appreciate you taking the time to leave us a review. We are so sorry that this downdraft system has not lived up to your expectations due to the quality of the unit. This is definitely not the consumer experience that we strive for, and we will be sure to pass this feedback along to our product design teams for review.
Thank you for being a part of the GE Appliances family. - Adrian@GEAppliances
Thank you for being a part of the GE Appliances family. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well
on February 6, 2024
Posted by: New downdraft
Works well. A little loud. The top position of the on/off is a little inconvenient. My prior downdraft was controlled by the cooktop area.
Written by a customer while visiting geappliances.com
Customer Rating
4
It seems to do the job
on February 8, 2024
Posted by: 12345678990
It creates a good suction and effectively sucks in steam.
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great.
on March 3, 2024
Posted by: cbj062
from Nicholson, GA
Love my new downdraft. So simple to operate and more power than my previous one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com