Customer reviews from brother-usa.com
Brother - CP100X 100-Stitch Computerized Sewing Machine
Average customer rating
4.6 out of 5
4.6
(79 Reviews)
Open Ratings Snapshot
Rating breakdown 79 reviews
5 Stars
64
4 Stars
6
3 Stars
4
2 Stars
0
1 Star
5
100%of customers recommend this product. 
(
34 out of 34
)
Best Buy Privacy Policy
Customer Reviews for Brother - CP100X 100-Stitch Computerized Sewing Machine
Customer Rating
4 out of 5
4
Wish it were a bit heavier
on April 4, 2022
Posted by: Tshelly1
from Louisiana
I purchased this machine to begin a quilting class, I sew but I have never quilted. It is very light weight, I did expect it to be a little heavier and not seem so fragile. Did not have a problem threading it but getting the bobbin seated and guide that tread was kinda difficult the first time. I haven’t used it for quilting yet just sewing seams, I hopeful it will be fine and perform as stated.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
the computer has lost its mind
on July 27, 2023
Posted by: Kate
from Carbondale, Illinois
We bought 5 of these machines for out free sewing room 2 of them have started doing an automatic back stitch whenever the sewer pauses. it is very confusing for beginners and maddening for experianced sewers.
Response from brother-usa.comBy BrotherCustomer ServiceJuly 31, 2023
We apologize for any inconvenience. If you would like to turn off the automatic reverse/reinforcement stitching, please refer to pages 6-7 in the manual below:
https://download.brother.com/welcome/doch101975/888_n00_n02_n20_n22_n40_n42_om02en.pdf
If you are still experiencing the same issue, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best purchase ever!!
on June 1, 2021
Posted by: MikieMil
from Ky
[This review was collected as part of a promotion.] I needed a really good sewing machine. Especially for making my quilting pieces. This is so elegant and such a beautiful machine. It was super quick to learn to use. The case is super convenient. I highly recommend this sewing machine!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Super Nice!
on June 1, 2021
Posted by: Gayl 2
from Pennsylvania
[This review was collected as part of a promotion.] I received this product for free from Brother for my honest opinion/review of the product. I was kind of intimidated when I opened the box to get started with this new machine because of it being computerized. It was a breeze to set up! I should have gotten a new one a lot sooner. This one weighs a lot less and when I press on the foot petal this sewing machine runs so quiet compared to my old one. I made a pair of curtains for my kitchen and this machine made it so quick and easy to get them finished.This is a great quality sewing machine that I'll be using for years to come. I love that it comes with the protective hard case to store it in. My old sewing machine didn't come with one. I'd recommend this machine for beginners and for the quilting experts out there who love to see.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Must have
on June 1, 2021
Posted by: mvplp0
from Boston
[This review was collected as part of a promotion.] THe Brother CP100X 100-stitch Computerized Sewing and Quilting Machine is an amazing sewing machine for anyone, but especially those at the amateur's level! This machine is super easy to use and you can program the stitching and let the machine do its magic.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best quality sewing machine out there
on June 3, 2021
Posted by: Sdmama88
from San Diego CA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product.
Growing up, my mom had a Brother sewing machine and I was always so fascinated with it. Throughout the years, she’s been teaching me how to sew and although I’ve still got a lot to learn, I know that I got my hands on the best sewing machine on the market.
My mom helped me set it up and it was super easy. She said this machine has come such a long way since her old school one and has some amazing features. I’m really excited to learn the different types of stitches and I love that I can Control the sewing speed. Such a nice feature for a beginner like me!
I love the beautiful modern design of the machine and the protective cover it came from. It doesn’t take much space and stores perfectly in our spare room.
I’m excited to have more of a reason to have my mom over to teach me how to sew and have a machine to pass down to my daughter and teach her.
This is such a special item for our family!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Not for an absolute beginner
on September 27, 2022
Posted by: Kate
from South Carolina
[This review was collected as part of a promotion.] I purchased the CP100X after a lot of research and consulting others. While it is a great machine with tons of features, it is definitely not for beginners. It took 3 of us multiple attempts and failures and much frustration just trying to thread it. The lack of instructional video that is useful is certainly a minus. The manual is ok if you can understand it as an experienced user-I/we are not. While I am honestly afraid to have to thread it again or change a foot or anything mechanical (what a challenge) I haven't actually sewn anything, only tried each of the stitches on scrap fabric to see what they look like-pretty awesome, fast and easy to change from one to the other. I just wish there were in person, online or detailed instructional videos for people like myself and daughters for specific machines. I think if I weren't leery of the difficult instructions, frustration and challenges I would have actually used the machine more than twice so far.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great
on June 1, 2021
Posted by: Jefferson t
from Nj
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. Just received this sewing machine and it is absolutely amazing! Very easy to set up and use. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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