Customer reviews from Char-Broil, LLC
Charbroil - Performance Series 4-Burner Gas Grill - Black
Average customer rating
3.5
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
19
4 Stars
4
3 Stars
5
2 Stars
3
1 Star
10
55%of customers recommend this product.
(
21 out of
38)
Customer Reviews for Charbroil - Performance Series 4-Burner Gas Grill - Black
Posted by: llllohnmnejdned
from SC
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
The enamel grills are difficult to clean. the holes in the grills are too small for debris to fall through. This leaves quite a build up which is difficult to clean. Is it possible to switch grills out for this model?
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Gavin, Pit Boss CARE Team, May 5, 2025
Thank you for your feedback. We understand how frustrating it can be when cleaning your grill becomes a challenge. The infrared grates are designed to help prevent flare-ups and distribute heat evenly, but they can require a bit more attention when it comes to maintenance. While alternate grates are not always available for every model, we’d be happy to check compatibility for your specific unit. Please contact our Charbroil CARE Team at 1-866-239-6777, and we’ll gladly explore all available options with you.
Written by a customer while visiting Char-Broil, LLC
