Customer reviews from Char-Broil, LLC
Charbroil - Performance Series 4-Burner Gas Grill - Black
Average customer rating
3.5
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
19
4 Stars
4
3 Stars
5
2 Stars
3
1 Star
10
55%of customers recommend this product.
(
21 out of
38)
Customer Reviews for Charbroil - Performance Series 4-Burner Gas Grill - Black
Posted by: Stockthemperor
from La junta, co
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Fantastic grill, gets really hot fast. The build quality was decent for the price.
No, I would not recommend this to a friend.
Written by a customer while visiting Char-Broil, LLC
Posted by: Zeb456
from Northeast Pa
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
This was my 4th Charbroil grill I have owned, and it is the worst of them all.
I realize that it is not the best grill Char-broil makes, but I was hopeful that it would at least be good enough to for a weekly steak or burger - but sad to say it is NOT .
Very cheaply made with inferior parts/metal.
I realize that it is not the best grill Char-broil makes, but I was hopeful that it would at least be good enough to for a weekly steak or burger - but sad to say it is NOT .
Very cheaply made with inferior parts/metal.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Eric W., Pit Boss Customer Care, May 6, 2025
Thank you for being a longtime Char-Broil customer. We appreciate your loyalty and take your feedback seriously. We understand your disappointment with the build quality of this model and will share your comments with our product team.
If you’d like to discuss your experience further, please contact the Char-Broil Customer Support Team at 1-866-239-6777.
If you’d like to discuss your experience further, please contact the Char-Broil Customer Support Team at 1-866-239-6777.
Written by a customer while visiting Char-Broil, LLC
Posted by: Rick1124
from San Tan Valley, Arizona
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
This is the best grill I have ever owned. I love it
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Posted by: 11Tom24
from Oklahoma
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
I purchased this grill because I had experience with a very similar Charbroil grill that I finally decided not to replace the burners again. I also wanted a larger unit. I have only used the new grill twice, but am very satisfied with my purchase and with Charbroil. I ordered direct from the Company this time.
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Posted by: Alexc626
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
We all pitched in to buy the grill as a house warming gift for my sister and her husband. They absolutely loved it. Everything came great and they’ve used it several times already in the month that they’ve had it. I don’t grill, but the food was delicious and I know they really liked it. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
C'mon guys...
on March 27, 2025
Posted by: Patrick H
It's literally not working after 5 months and being used a dozen times.
Written by a customer while visiting Char-Broil, LLC
Posted by: CAChick
from CA
Gender:Female
Length of ownership:1 week
Verified Purchase:Yes
Heats up quickly and the grates are easy to clean. Great size too. It’s just perfect.
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Posted by: Ward2245
from Vermont
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
It works very well. Gets up to temperature very quickly I’m happy
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC