Customer reviews from Charbroil
Charbroil - Performance Series 4-Burner Gas Grill w/ Side Burner - Stainless Steel
Average customer rating
3.4
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
4
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
3
60%of customers recommend this product.
(
6 out of
10)
Customer Reviews for Charbroil - Performance Series 4-Burner Gas Grill w/ Side Burner - Stainless Steel
Posted by: RBB1
from VA
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
The grill went together relatively easy and works well so far. I have only cooked on it a few times so I will need to get more use out of it before I can make an informed decision on the quality.
I would recommend this to a friend!
Written by a customer while visiting Charbroil
Posted by: Brian wville
Verified Purchase:Yes
I can’t use side burner because the plate that is below the knob is drilled off center. I will have to turn it off on with pliers. This was one of the last things installed.
No, I would not recommend this to a friend.
Response from CharbroilBy Gavin, CARE Team, May 6, 2025
Hey Brian, thank you for allowing us an opportunity to assist! If the knob is drilled off, please show our CARE Team at 1-866-239-6777 so we can review the issue and assist with a proper solution.
Written by a customer while visiting Charbroil
Customer Rating
1
water over fills grease pan
on July 2, 2025
Posted by: Charbroil Junk
Gender:Male
Length of ownership:1 week
Junk and a fire hazard. Rain will flow around outside of grill and fill grease pan. This grease pan will over flow and spill grease onto decking. I called Charbroil. They said normal and but a cover on it. How do you cover a hot grill when its starting to rain out. DO NOT BUY.......
No, I would not recommend this to a friend.
Response from CharbroilBy Alex, Customer Care, August 14, 2025
"We sincerely apologize for your disappointing experience. We take customer satisfaction seriously. Please don’t hesitate to contact us at 1-866-239-6777 so we can address any concerns."
Written by a customer while visiting Charbroil
Customer Rating
5
Charbroil Grill
on July 19, 2025
Posted by: Robert E
Easy to assemble but took longer than expected.
Ignitors were not clearly marked since there were two.
Operation is nice but expected to need to open one burner not all 4.
Heats up quickly and uniformly across the whole surface.
Ignitors were not clearly marked since there were two.
Operation is nice but expected to need to open one burner not all 4.
Heats up quickly and uniformly across the whole surface.
Written by a customer while visiting Charbroil