Not a big fan of this grill. I have owned a char-broil 4 burner for years and was happy with it. Getting old and needing some parts I just decided to buy new. I had to do a sight unseen since no local stores had this one in stock. So I went with the performance 4 burner line I already had but was rather shocked on how cheap and light weight it was made. Nothing like the heavy sturdy one I owned before.
No, I would not recommend this to a friend.
Written by a customer while visiting Char-Broil, LLC
Lots of room for big meals. Great price for 4 burner with side burner.
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Assembly
on February 7, 2025
Posted by: Tom G
Haven't even used it yet, but put together very easy.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Not really impressed!!
on November 10, 2024
Posted by: Mattdunit
from Wisconsin
Gender:Male
Length of ownership:1 week
The grill surface is so solid that no heat gets through it.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Eric W., Pit Boss Customer Care, May 6, 2025
Thank you for your feedback. We’re sorry to hear that you’re having trouble with the grill surface not allowing heat through. This is certainly not the experience we aim to provide. Please reach out to our Char-Broil Customer Support Team at 1-866-239-6777, and we’ll help you resolve this issue.
Written by a customer while visiting Char-Broil, LLC
The grill over all is great. It took a while to put together but putting it together allowed us know learn a lot about it. The top section that comes partially assembled was dinged up already. The front, bottom edge was bent on and there are . excessive scratches on the inside of the grill lid. We're able to bend the edge back and the scratches will not be so noticeable after a few uses, but we are still pleased with the condition we received the grill.
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC