Customer reviews from zlinekitchen.com
ZLINE - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel
Average customer rating
4.6
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
48
4 Stars
16
3 Stars
7
2 Stars
0
1 Star
0
92%of customers recommend this product.
(
61 out of
66)
Customer Reviews for ZLINE - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel
Customer Rating
5
Super Hood Vent
on July 11, 2017
Posted by: Tacoman1954
from Brighton, MI, United States
I bought this and installed it myself. It was overall very easy. Just have to figure out where you want it placed abouve the cooktop. The looks are very nice. Used it for a month or so and the fans speeds are more than I expected. The high fan speed works really well if you have created a lot of fumes. Overall it was a great deal for the price.
Written by a customer while visiting zlinekitchen.com
Posted by: Jammben
from Florida
Verified Purchase:Yes
We recently remodeled out kitchen and were looking for a sleek and simple design that complimented our shaker cabinets. This range hood was priced really well and a lot less money than other hoods we looked at. We had an electrician install it as the installation process was beyond our ability. This range hood works well and looks amazing! We could not be more pleased with it. If we ever need another hood, we’ll be purchasing from this site.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Simmzy
from Ashland, OR
Verified Purchase:Yes
First of all, have to acknowledge Z Line's OUTSTANDING CUSTOMER SERVICE!!! Truly, something that is lost in todays business world, they excel in customer service.
Upon opening and inspecting the product, one of the baffle filters was missing the release knob. I called to inform them, Z Line was willing to send entirely new filters, which I declined, just needed the knob...it was sent out and received within 3 days!
After just installing the hood last week, after sitting for several weeks as I've been too busy to install, I also just realized a grease cup/trap was not included.
After just installing the hood last week, after sitting for several weeks as I've been too busy to install, I also just realized a grease cup/trap was not included.
The build quality of the product is certainly up to par, and everything seems well built, including the design of the motor and chimney. Some people have commented on the lack of quality of the stainless steel, not sure what the problem is there, it is thin stainless and somewhat flimsy, but you don't need heavy gauge steel for such a product, it would be too heavy. I do feel there should be more support in the corners of the chimney and some better support for rigidity, maybe this is where heavier stainless would be beneficial.
Here's the issue with the hood, it is LOUD!!! Level 1/2 sound more like med/high, and 3/4 are just down right borderline noise pollution. And level 4 literally sounds like a semi truck in our upstairs master bedroom. It's quite strange, there is no rattling of any metal or serious vibration, but more of a rolling thunder at this highest setting. And forget about having a conversation close to the hood.
All this said, it does the job...it sucks up the humidity and smoke, does not totally alleviate all aromas, but immensely better than the replaced 20 year old cabinet mount hood we had.
Bottom line, you get what you pay for in my experience in life. This was a great deal for $$$, it's a beautiful exterior design, and it does the job. I would not be happy at all if it were twice the price, and I'm certainly curious if their more expensive and higher CFM units have the same issue with noise. Oh yes, and the button functions are not super user friendly. You have to hit a power button, then the desired speed you want, should just be able to hit the speed and thats it, I don't understand this design at all.
I'm quite torn on this company, been looking at their ranges and want to purchase one by this summer, beautiful and simple commercial design, but now I'm concerned about the quality that they would perform. I'm a former 4 star fine dining sous chef, I know good products, so I'm maybe a bit more critical than the average home cook.
If you are looking for quiet exhaust, this is likely not the hood for you. I'm really disappointed to be so brutally honest, wish I had a better review for their product, because with such amazing customer service, they have put some time in to building this brand the right way.
So Z Line, if you are listening...love what you guys are doing and the price point, but make it even better, even if you have to increase the price.
Written by a customer while visiting zlinekitchen.com
Posted by: Hiker
from Northern California
Verified Purchase:Yes
I installed this hood several weeks ago and have found it to be efficient, attractive,quiet and a great value over all. I would have given it a 5 star review had there been an available crown trim. I am a retired contractor so I may have an advantage over some DIY folks but installation is easy. Be careful with you electrical connection and venting locations. It arrives so quickly I would advise having it on had to assure ease of installation.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Great So Far
on February 20, 2017
Posted by: thefdmayor
from Fort Dodge, IA, United States
We've had this in place now for about 5 months, and so far it has worked very well. The finish has maintained its luster, and has cleaned up nicely.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: handy hubby
from Goose Creek SC
Verified Purchase:Yes
easy to install, very quiet even on top speed. Really makes my kitchen pop!
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Super hood
on September 20, 2018
Posted by: Trackvic
from Upstate New York
After looking in all the box stores for a wall mounted hood I decided to try online.
I was lucky enough to find the range hood store.
Not only was their selection great and the prices were well below what I seen locally. Selected hood arrived quickly and in excellent condition.
Installation was fairly easy for my son and I using the enclosed instructions.
We are very happy with the way it looks and its performance.
I was lucky enough to find the range hood store.
Not only was their selection great and the prices were well below what I seen locally. Selected hood arrived quickly and in excellent condition.
Installation was fairly easy for my son and I using the enclosed instructions.
We are very happy with the way it looks and its performance.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Boopathy
from Shrewsbury MA
Verified Purchase:Yes
Comes with all necessary fittings. Works fine.
Who ever designed this complete set, did that with good thoughtful ideas.
Who ever designed this complete set, did that with good thoughtful ideas.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com