Customer reviews from zlinekitchen.com
ZLINE - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel
Average customer rating
4.6
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
48
4 Stars
16
3 Stars
7
2 Stars
0
1 Star
0
92%of customers recommend this product.
(
61 out of
66)
Customer Reviews for ZLINE - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel
Customer Rating
3
Good looking hood, not as quiet as advertised.
on January 14, 2018
Posted by: plannersteve
We installed this in a new house and really like how it looks. At the price it is a good value and seems well made. We like that it holds a magnet for hanging pot holders on the side.
But the claims of the fan noise being equivalent to a whisper are not true. On the lowest setting it might be 50 decibels, not 30. The sound level was important to us and thus the 3 rating. Other than that, it is a great hood.
But the claims of the fan noise being equivalent to a whisper are not true. On the lowest setting it might be 50 decibels, not 30. The sound level was important to us and thus the 3 rating. Other than that, it is a great hood.
I would recommend this to a friend!
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Relations, June 28, 2019
Hello,
We apologize that this hood ended up being louder than expected. Sometimes a loud hood is the result of the motor being off balance.
Typically, you just have to tighten the bolts on the sides of the motor. This can help decrease extra noise.
If you have any other questions or concerns, please give our Customer Relations team a call at 614-777-5004.
Thanks!
We apologize that this hood ended up being louder than expected. Sometimes a loud hood is the result of the motor being off balance.
Typically, you just have to tighten the bolts on the sides of the motor. This can help decrease extra noise.
If you have any other questions or concerns, please give our Customer Relations team a call at 614-777-5004.
Thanks!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Range Hood
on March 30, 2017
Posted by: sandy
I've had the range hood for almost 6 months and love it. Not only does it provide a beautiful contemporary design element to my new kitchen it works great. Not too loud either.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Great features Great price
on February 23, 2017
Posted by: Cajunmooch
from Louisiana
This unit has been installed in our new home for 5 months and works to perfection! Can't be beat for the price.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Lisa C
from Oro Valley, AZ
Verified Purchase:Yes
Relatively quiet and moves a lot of air. Adequate lighting. Do not care for how flimsy the air baffles are. In all, a decent hood for the price. Customer service could not have been better when we needed to return the first fan because it was dented up. The replacement fan came dented too but we kept it as it was on the back corner and could not be seen when mounted. When we mounted the replacement we placed our mounting screws perfectly level and when we hung the hood it was tilted by about 1/2 inch at the corner. This was caused by the mounting holes in the back of the fan being off from each other by 1/16". We used a Dremel and evened up the height of the holes. I would recommend this fan if you are on a budget and need hood that is more powerful than a standard range hood.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Uncle Dude
from Athens Ga
Verified Purchase:Yes
Received in good condition, works well. Had a whistling sound, communicated with customer service and was sent replacement baffles the same day. Installation was more difficult than necessary because:
Instructions are "one size fits all" instead of specific, mounting screws are blocked by wiring devices on top of blowers, had to tighten with pliers. Installing the chimney surround was also a pain. The screws for hanging the hood seem too small and the washers on them are a pain to slip thru the holes, should have used a larger size screw with an integrated washer head. All-in all, I'd buy it again but supply some of my own hardware.
Instructions are "one size fits all" instead of specific, mounting screws are blocked by wiring devices on top of blowers, had to tighten with pliers. Installing the chimney surround was also a pain. The screws for hanging the hood seem too small and the washers on them are a pain to slip thru the holes, should have used a larger size screw with an integrated washer head. All-in all, I'd buy it again but supply some of my own hardware.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: JC_Chicago
from Chicago
Verified Purchase:Yes
I've had this installed for about 2 months now, and the one upshot is that the design fit exactly what I was looking for at a price that didn't break the bank.
However, the balance on the motor is pretty bad. With 4 speed settings, i can only use levels 1 and 2. Going any higher has really bad vibration that rattles dishes in the cabinets and on the counter as well as within the grease baffles on the unit itself. Really annoying rattle.
Adding to those balance issues, the unit only attaches to the wall at 2 points, and loosely hangs without a way to tighten it down. So the motor balance contributes further to vibration by rattling the whole unit against the wall at higher fan speeds.
The controls aren't difficult to learn, but there is absolutely zero operating instructions included. To turn on is not just hitting the speed, first hit the 'power' button, then your speed. And at shutdown, initially you will think you are turning the fan off, but really you are starting a countdown timer for shut-off the first time you click the power button. Clicking the power a second time will immediately shut the unit down.
If it wasn't for the major vibration issues, this unit would be amazing.
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy Joe, Customer Service, December 27, 2017
Sorry to hear about the rattling. Please feel free to reach out to us to trouble shoot with you and solve this issue for you. Our customer service number is 866-528-0571. We will also be contacting you to help you out.
Written by a customer while visiting zlinekitchen.com
Customer Rating
4
Looks/Works great.
on March 6, 2017
Posted by: Katie
from Herman, NE
I would have given 5 star if the lights didn't burn out with the first month of use. Otherwise, installed easy and works perfectly. It sucks all the smells outside to the point I can't away with cooking bacon or cookies without my husband smelling it...
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Beautiful hood
on March 6, 2017
Posted by: Ggggg
from Rapid City, SD, United States
Love the look of the hood and it's many features. The lights are bright and angle adjustable. The filters can be removed easily and placed in the dishwasher. Great fan power even on the two lowest settings. The contractor building my home asked where I purchased the hood because he was also impressed and would use them on his future builds.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com