Customer reviews from newair.com
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.2
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
54
4 Stars
18
3 Stars
6
2 Stars
5
1 Star
8
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
Exceptional Humidor
on May 4, 2022
Posted by: Chris
from Northern VA
Verified Purchase:No
This has been my primary humidor for several months now. Love how it holds so many cigars and keeps the humidity regulated. Also glad they got rid of the dividers from the shelves so there's more space.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
Works perfectly but displays not 100% accurate
on May 31, 2022
Posted by: Ryan
from Cleveland, OH
Verified Purchase:No
This unit works magnificently, however my rh is off about 2% consistently so just set it 2% higher and you'll be perfect! Other than that I have no complaints I just wish when you fill the water reservoir it's a a tad easier to see the water line but it's really not a big deal I'm just nitpicking at this point.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the review and for sharing your thoughts about the unit NCH840BK00. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Well built and beautiful
on June 27, 2022
Posted by: Song
from Georgia
Verified Purchase:No
I got this one and wow. It works great. There's a little fan sound. But that's part of the cooling system.I put my logger in this humidor and Omg. This thing is amazing on how steady it holds temp. I use some boveda packs for humidity. It's about a square foot. I now realize I'll run out of space soon. But if you like the size this thing is awesome
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Customer Rating
5
Great Product
on June 14, 2022
Posted by: Jvartan
from Los Angeles, CA
Verified Purchase:No
Very easy to use / set up keeps humidity and temperature levels on desired settings at all times With no issues
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Posted by: Ed F
from Austin, Texas
Verified Purchase:Yes
The unit does make more noise than expected. Mine makes an on again off again clicking noise. If you are watching tv in the same room it is an issue.
When you fill it with cigars there is a big difference ( top to bottom )with both temperature and humidity. The biggest difference is with the humidity. The digital display is not accurate and should not be relied on. You will need a calibrated hygrometer.
I bought this unit to keep my cigars in mint condition. I don’t feel mint is the condition I will be able to meet.
The unit looks good. It seals tight. The drawers operate great. Lights are awesome. However, the primary reason one buys a humidor it to keep the cigars at the proper temp and humidity.
When you fill it with cigars there is a big difference ( top to bottom )with both temperature and humidity. The biggest difference is with the humidity. The digital display is not accurate and should not be relied on. You will need a calibrated hygrometer.
I bought this unit to keep my cigars in mint condition. I don’t feel mint is the condition I will be able to meet.
The unit looks good. It seals tight. The drawers operate great. Lights are awesome. However, the primary reason one buys a humidor it to keep the cigars at the proper temp and humidity.
Response from newair.comBy Newair, Customer Service, July 2, 2021
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Posted by: Kevin B
from Michigan
Verified Purchase:Yes
Amazing quality and easy setup. Looks beautiful in my lounge
Response from newair.comBy Newair, Customer Service, May 17, 2022
Thank you for the 5-star review. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Nice Job
on September 24, 2021
Posted by: PK..
from Houston
Great humidor. I previously had the 400 count. This one blows it out of the water. It has everything I was looking for. Ingrid in customer service was awesome.
Response from newair.comBy Newair, Customer Service, September 27, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
1
Not good at all
on May 9, 2021
Posted by: OpusXPurple
from Findlay, OH
Humidity was all over the place. I've used Boveda for years and it's been fine in keeping things stable, but when used in this unit it fluctuated from 95% -60%. Needless to say, some gunk started to form on the cigars. Really not worth the risk at all.
Response from newair.comBy Newair, Customer Service, May 11, 2021
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting newair.com