Customer reviews from newair.com
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.2
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
54
4 Stars
18
3 Stars
6
2 Stars
5
1 Star
8
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
Beautiful and Functional Humidor
on January 10, 2022
Posted by: Rooks
from Marietta, GA
Verified Purchase:No
I upgraded to this unit from a standard cedar box, well worth the money. Could never keep humidity or temperature before and now it sits at a constant 70/70. Very quiet and I can't buy enough cigars!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH840BK00.Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Excellent customer service
on February 2, 2022
Posted by: Duke
from Utah
Verified Purchase:No
Wow! What a pleasure. Had a major issue with my 840 count cigar humidor, and they took care of it and me! Would definitely do business with New Air again. Great products and customer service!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for taking the time to leave a review on your unit NCH840BK00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Great Product
on February 14, 2022
Posted by: Ajay104
from Orange County, CA
Verified Purchase:No
Hi, Add an issue with the control panel but New Air exchanged it at no cost. Def recommend New Air for there products and customer service.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH840BK00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Best bday present EVER
on February 15, 2022
Posted by: Jstrat
from Boston
Verified Purchase:No
My wife bought me this " dream" humidor!!! I can't put into words how much I love it!!! Not only keeps. Y cigars perfect but it's a beautiful looking piece in any room!!! I highly recommend any and all cigar lovers to invest in this!! WELL WORTH THE PRICE ..and the few questions I had were immediately answered /addressed promptly by the great support staff at NewAir!!!....now back to my cigar!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NCH840BK00. We are delighted to hear the unit has met your expectations and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Once again great customer service from NEWAIR!
on February 22, 2022
Posted by: Tutty Frutty
from Lancaster, PA
Verified Purchase:No
Ok, I have a 840 count Newair cigar humidor, bought it last year. Great machine to keep my cigars ready for whenever I like them. Ever since day one this company has been very reliable for question, inquire and help and this time it hasn't been the exception. I found a minor issue in my machine and reached out to customer service, hands down to this company and their service. I'm amaze how I'm out of warranty but they still when ahead and suggest to send a new unit without hesitation. This is not just because a new unit, it's because the excellent customer services you always get at NEWAIR. How many other companies with deals with that give us a run a around? I'd seen many reviews complaining of their machine not being consistent on their humidity or other reviews about noise on the unit; I have to said I have been lucky enough cause my machine can barely be hear. For those I suggest place the unit directly on the floor. (It's a refrigerator) For humidity I use some beads and that's all. I bought this machine when they first came out and cant be more satisfied with it. Definitely for cigar humidors and wine cooler, NEWAIR is the way to go!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
Fantastic buy!
on March 4, 2022
Posted by: Scotty
from Indianapolis, IN
Verified Purchase:No
This humidor is the perfect size for my collection of cigars. Protecting my investment with this humidor was a great choice. The display shelves, lighting, and glass front look really nice in any room of the house. The capacity surpasses many other humidors in this price range. I would definn be Italy recommend this unit.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH840BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
UPDATE TO ORIGINAL REVIEW
on April 5, 2022
Posted by: Scode
from Monument, Co
Verified Purchase:No
While I had problems with the original Humidor 840 I received New Air support stepped up and resolved the issue quickly. They sent me a replacement in just a few days, which I installed and transferred my cigars. It has worked flawlessly. In addition I wanted to purchase 2 additional drawers, they were out of stock, but I was told to keep 2 drawers from the Humidor I was returning at no charge. Very pleased with the new unit, Supports willingness to worked with me to resolve the issue and did so very quickly. Thanks to Karen at support for all her work.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
I love this product!
on April 5, 2022
Posted by: Chase
from Montana
Verified Purchase:No
This humidor fit all of my MANY cigars! It's so awesome! I would recommend this product to anybody. It's so easy to just plug it in and leave it and not worry about the temperature or humidity. I would buy this again and am going to be purchasing the super sized version of this unit.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com