Best Buy - NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black customer reviews - product reviews

Customer Rating

4

Fantastic buy!

on March 4, 2022

Posted by: Scotty

from Indianapolis, IN

This humidor is the perfect size for my collection of cigars. Protecting my investment with this humidor was a great choice. The display shelves, lighting, and glass front look really nice in any room of the house. The capacity surpasses many other humidors in this price range. I would definn be Italy recommend this unit.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Hi, Thank you for taking the time to leave a review on your Newair Product NCH840BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Hi, Thank you for taking the time to leave a review on your Newair Product NCH840BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

5

Once again great customer service from NEWAIR!

on February 22, 2022

Posted by: Tutty Frutty

from Lancaster, PA

Ok, I have a 840 count Newair cigar humidor, bought it last year. Great machine to keep my cigars ready for whenever I like them. Ever since day one this company has been very reliable for question, inquire and help and this time it hasn't been the exception. I found a minor issue in my machine and reached out to customer service, hands down to this company and their service. I'm amaze how I'm out of warranty but they still when ahead and suggest to send a new unit without hesitation. This is not just because a new unit, it's because the excellent customer services you always get at NEWAIR. How many other companies with deals with that give us a run a around? I'd seen many reviews complaining of their machine not being consistent on their humidity or other reviews about noise on the unit; I have to said I have been lucky enough cause my machine can barely be hear. For those I suggest place the unit directly on the floor. (It's a refrigerator) For humidity I use some beads and that's all. I bought this machine when they first came out and cant be more satisfied with it. Definitely for cigar humidors and wine cooler, NEWAIR is the way to go!

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

5

Best bday present EVER

on February 15, 2022

Posted by: Jstrat

from Boston

My wife bought me this " dream" humidor!!! I can't put into words how much I love it!!! Not only keeps. Y cigars perfect but it's a beautiful looking piece in any room!!! I highly recommend any and all cigar lovers to invest in this!! WELL WORTH THE PRICE ..and the few questions I had were immediately answered /addressed promptly by the great support staff at NewAir!!!....now back to my cigar!

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you so much for taking the time to leave us this amazing review on the Newair Product NCH840BK00. We are delighted to hear the unit has met your expectations and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you so much for taking the time to leave us this amazing review on the Newair Product NCH840BK00. We are delighted to hear the unit has met your expectations and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

5

Great Product

on February 14, 2022

Posted by: Ajay104

from Orange County, CA

Hi, Add an issue with the control panel but New Air exchanged it at no cost. Def recommend New Air for there products and customer service.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Hi, Thank you for taking the time to leave a review on your Newair Product NCH840BK00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Hi, Thank you for taking the time to leave a review on your Newair Product NCH840BK00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

1

Terrible quality shelves

on February 9, 2022

Posted by: Havannan

from Miami, FL

Full of wood spurs on the edges. Lots of chemical residue in the unit that you can smell once you open it.

No, I would not recommend this to a friend.

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care

Written by a customer while visiting Newair

Customer Rating

5

Excellent customer service

on February 2, 2022

Posted by: Duke

from Utah

Wow! What a pleasure. Had a major issue with my 840 count cigar humidor, and they took care of it and me! Would definitely do business with New Air again. Great products and customer service!

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for taking the time to leave a review on your unit NCH840BK00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for taking the time to leave a review on your unit NCH840BK00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

5

The Newair 840 humidor, should you buy one.

on January 14, 2022

Posted by: Justin S

from Monroe Ga

I purchased my unit about a year ago and it has been in use since then. When it arrived it was well packed and had no marks, scratches, dints on it. The Newair 840, looks better in person than on any of the adds well built with top quality parts. The cedar drawers slide in and out with ease and has an amazing aroma. Yes, the unit is a little on the costly side. However, if you're looking to purchase this until then you've been looking to step up your game. It's definitely something that isn't a need but it's a discussion piece to your collection. The only issue I've experience with the unit is a lack of humidity. The unit would not keep humidity over 62% when I set it all the way at max settings. I contacted Newair's customer service about the issue I was experiencing and there response was they would send me a new unit at no cost to me. This is how all customer service should operate when their is such a costly novelty item. I definitely will be a life long customer if they continue to have quality products and a wonderful customer service. Things I would like to see; Accessories for the unit, cedar drawers with a spacer system. Not the spacer that is fixed in place. It wouldn't cost much just a few notched out cuts for the spacer to be placed where the user would like to place them. Also an easier fill port for the water to go into it's just a little difficult to see. If Newair came out with this same setup that was a full-size cabinet humidor and if i had the extra funds to purchase one I would. The lighting display sets this unit apart from all the other out on the market today.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. We will surely pass your recommendations to the right department for future reference. Thank You for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. We will surely pass your recommendations to the right department for future reference. Thank You for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

5

Beautiful and Functional Humidor

on January 10, 2022

Posted by: Rooks

from Marietta, GA

I upgraded to this unit from a standard cedar box, well worth the money. Could never keep humidity or temperature before and now it sits at a constant 70/70. Very quiet and I can't buy enough cigars!

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH840BK00.Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH840BK00.Thank you for choosing Newair!

Written by a customer while visiting Newair