Customer reviews from newair.com
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.2
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
54
4 Stars
18
3 Stars
6
2 Stars
5
1 Star
8
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
Newair hit it out of the ballpark with this one
on February 10, 2021
Posted by: BidCrushr
from Long Island NY
Verified Purchase:Yes
I have to admit the price held me back a little bit, but after taking the plunge and making the purchase, I am glad I went for it. This unit is not only gorgeous, it is also very functional. The heating & cooling, the smooth sliding drawers, the amazing LED lighting, The spacious large Spanish cedar drawers, and the built in humidification is only the beginning of how incredibly different this unit is to any other out there on the market. Seeing these changes tells me that Newair really does have the consumer in mind and pays attention to feedback when choosing its next design. This is not my first purchase from Newair and certainly not my last because my experience has never been less than stellar. As a proud owner of the Newair CC100, CC100H, and CC300H models, I am glad to have added this one to complement my cigar collection.
Written by a customer while visiting newair.com
Posted by: CutLightSmoke
from Indiana
Verified Purchase:Yes
I recently received this unit and have since seasoned it and started to store cigars. So far, so good. This thing is packed with features. The lighting throughout is a nice cosmetic touch, and the overall design is very sleek and attractive. I love the new built-in humidity system and redesigned control panel. I've used two other NewAir units in the past with great results, but this thing just feels more polished and complete than anything they've sold prior. I will be publishing an update via video review (CutLightSmoke on YouTube) in a few weeks once I've had time to fully evaluate functionality. It's nice to see a larger wineador in the NewAir family. Stay tuned for my full review!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Posted by: wine65
from El Paso
Verified Purchase:Yes
Just received my unit. It was well packed, build quality is very good and looks great. I wish the shelf dividers were adjustable rather than fixed in place. So far so good!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Hi, Thank you for taking the time to leave a review on your NCH840BK00. Thank You for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
1
The NewAir 840 is so loud that it is not usable
on January 6, 2022
Posted by: LoudHumidor
from Los Gatos, CA
Verified Purchase:No
My NewAir 840 makes loud clicking and buzzing sounds making it unusable in my small apartment. It is impossible to sleep with it waking me up every time it cycles. I am extremely disappointed with the quality for the high price.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
1
Complete Disappointment - Dont Recommend
on January 7, 2022
Posted by: AG
from NJ
Verified Purchase:No
After discovering problems with my 300H that was discontinued, I upgraded to this unit. Will be sending it back, runs constantly, very loud, temp and humidity are both off in relation to selection.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
The Newair 840 humidor, should you buy one.
on January 14, 2022
Posted by: Justin S
from Monroe Ga
Verified Purchase:No
I purchased my unit about a year ago and it has been in use since then. When it arrived it was well packed and had no marks, scratches, dints on it. The Newair 840, looks better in person than on any of the adds well built with top quality parts. The cedar drawers slide in and out with ease and has an amazing aroma. Yes, the unit is a little on the costly side. However, if you're looking to purchase this until then you've been looking to step up your game. It's definitely something that isn't a need but it's a discussion piece to your collection. The only issue I've experience with the unit is a lack of humidity. The unit would not keep humidity over 62% when I set it all the way at max settings. I contacted Newair's customer service about the issue I was experiencing and there response was they would send me a new unit at no cost to me. This is how all customer service should operate when their is such a costly novelty item. I definitely will be a life long customer if they continue to have quality products and a wonderful customer service. Things I would like to see; Accessories for the unit, cedar drawers with a spacer system. Not the spacer that is fixed in place. It wouldn't cost much just a few notched out cuts for the spacer to be placed where the user would like to place them. Also an easier fill port for the water to go into it's just a little difficult to see. If Newair came out with this same setup that was a full-size cabinet humidor and if i had the extra funds to purchase one I would. The lighting display sets this unit apart from all the other out on the market today.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. We will surely pass your recommendations to the right department for future reference. Thank You for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
It is nice not to worry
on October 11, 2022
Posted by: SSgtRose
from Candia, NH
Verified Purchase:No
As the seasons changed I was constantly having to mess with my humidors to try and keep the humidity correct. With the Newair Humidor all that went away. I only had to keep and eye on the water tank and let the unit do the rest. It was amazing having consistently great smokes from the perfect humidity.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Absolutely love this humidor
on November 12, 2022
Posted by: Julie
from Salt Lake City, UT
Verified Purchase:No
My husband and I bought the Newair 840 count humidor just over a year ago and we have been so pleased with it. It keeps our cigars at the exact humidity and temperature and doesn't require much work. We seasoned it when we got it, fill it with water once a week and it is good to go. Definitely recommend this product for anyone looking for a great, low maintenance humidor.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting newair.com