Customer reviews from Newair
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.1
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
64
4 Stars
22
3 Stars
6
2 Stars
7
1 Star
10
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
Great Product
on June 14, 2022
Posted by: Jvartan
from Los Angeles, CA
Very easy to use / set up keeps humidity and temperature levels on desired settings at all times With no issues
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Steven B
from Westchester, New York
Verified Purchase:Yes
Beautiful product! Absolutely stunning all around. It’s a set it & forget it type of humidor.
On mine specifically, the temperature holds steady while the RH% seems to be about 4/5% lower than what my individual hygrometers (4 of them) are reading (unit is set at 68% RH and my hygrometers are reading 63%).
A negative about the product is that you have to open the door in order to turn on the inside lights. I wish there was a way to turn on the lights without having to open the door. Also, I wish you didn’t have to bend down to see the temp/RH. The temp/RH is covered at the top so you have to get low to see it. These are minor things. The unit is absolutely wonderful and I would recommend it 100 times over!
On mine specifically, the temperature holds steady while the RH% seems to be about 4/5% lower than what my individual hygrometers (4 of them) are reading (unit is set at 68% RH and my hygrometers are reading 63%).
A negative about the product is that you have to open the door in order to turn on the inside lights. I wish there was a way to turn on the lights without having to open the door. Also, I wish you didn’t have to bend down to see the temp/RH. The temp/RH is covered at the top so you have to get low to see it. These are minor things. The unit is absolutely wonderful and I would recommend it 100 times over!
Response from NewairBy Newair, Customer Service, June 14, 2022
Thank you for the star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
4
Works perfectly but displays not 100% accurate
on May 31, 2022
Posted by: Ryan
from Cleveland, OH
This unit works magnificently, however my rh is off about 2% consistently so just set it 2% higher and you'll be perfect! Other than that I have no complaints I just wish when you fill the water reservoir it's a a tad easier to see the water line but it's really not a big deal I'm just nitpicking at this point.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review and for sharing your thoughts about the unit NCH840BK00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review and for sharing your thoughts about the unit NCH840BK00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Kevin B
from Michigan
Verified Purchase:Yes
Amazing quality and easy setup. Looks beautiful in my lounge
Response from NewairBy Newair, Customer Service, May 17, 2022
Thank you for the 5-star review. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Exceptional Humidor
on May 4, 2022
Posted by: Chris
from Northern VA
This has been my primary humidor for several months now. Love how it holds so many cigars and keeps the humidity regulated. Also glad they got rid of the dividers from the shelves so there's more space.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Ryan S
from Cleveland Ohio
Verified Purchase:Yes
Got my unit last week and so far so good. Setup was a day and everything has been staying steady so far.
Response from NewairBy Newair, Customer Service, April 20, 2022
Thank you for the 5-star review. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
UPDATE TO ORIGINAL REVIEW
on April 5, 2022
Posted by: Scode
from Monument, Co
While I had problems with the original Humidor 840 I received New Air support stepped up and resolved the issue quickly. They sent me a replacement in just a few days, which I installed and transferred my cigars. It has worked flawlessly. In addition I wanted to purchase 2 additional drawers, they were out of stock, but I was told to keep 2 drawers from the Humidor I was returning at no charge. Very pleased with the new unit, Supports willingness to worked with me to resolve the issue and did so very quickly. Thanks to Karen at support for all her work.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I love this product!
on April 5, 2022
Posted by: Chase
from Montana
This humidor fit all of my MANY cigars! It's so awesome! I would recommend this product to anybody. It's so easy to just plug it in and leave it and not worry about the temperature or humidity. I would buy this again and am going to be purchasing the super sized version of this unit.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair