Customer reviews from newair.com
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.2
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
54
4 Stars
18
3 Stars
6
2 Stars
5
1 Star
8
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
The Cadillac of humidors
on February 9, 2021
Posted by: J Mont
from Selkirk ny
Very nice having a humidor that maintains humidity without having to put in water trays and boveda packs
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for your feedback on this NewAir NCH840BK00 and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Posted by: Cigar prop
from North Port FL
Verified Purchase:Yes
I can't believe how amazing this humidor actually is! New Air pulled out all the stops with this unit. It's rugged, sexy, and it holds a bunch of cigars! What more can you ask for? Kudos, New Air! You hit a homerun with this one!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you so much for taking the time to leave us this amazing review on the NewAir NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
4
Love it!
on September 8, 2021
Posted by: Delicia CigarVixen
from San Diego, Ca
Verified Purchase:No
I love the sleek look of this humidor as well as how easy it is to set up and use. Very quiet, and love the smell of the cedar drawers. Very easy to use the slidable and adjustable trays. Wish the dividers were movable, but that is the only drawback that I saw. Everything else is great!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Posted by: Waller85
from Commiefornia
Verified Purchase:Yes
So far it's been a month Humidity is off from the set point like 5 points. Wish it had two more sliding shelves in it as there's no way 840 sticks will fit in it. I did purchase two extra "drawers" thinking they were the shelves Not a big deal as I like having extra parts. Temp is very stable 3 Govee tiles in it all spot on
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
1
BUYER BEWARE
on June 29, 2022
Posted by: JRA
from Herriman Utah
Verified Purchase:No
The 840 Humidor is a decent product itself but if you ever need parts be prepared for delays & frustrations beyond what you could imagine. I wanted a couple parts they said were in stock. It was a nightmare to get the order together & even just to pay for it because of a glitch in their system. Finally I got it payed, even paid extra for 2 day shipping. A week later with several emails & several phone calls they still hadn't shipped. As a vacation was coming up & I wasn't going to be home I just cancelled the order. I won't even try to order again after I get back. Next time I need a humidor I will go with a different brand. Hopefully you will never need any mechanical parts for your humidor as your cigars will likely be ruined before they get you what you need.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Great Humidor
on July 8, 2022
Posted by: Jack
from Brooklyn
Verified Purchase:No
Just what I was looking for. I no longer need to worry about the temperature of the cigars. Large water reservoir -- nice to go on vacation and not worry about my cigars. On top of everything, it holds 840 cigars. Well worth the price.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
I Really Like this Humidor, but Don't Love it.
on August 3, 2022
Posted by: Greg D.
from Chesapeake, VA
Verified Purchase:No
Works very well and holds temp and humidity well. I'm not using the built in humidification, just Boveda packs, but it holds rock solid. My biggest beef is how loud it is. The compressor is constantly cycling and is annoying in a quiet space. You get use to it, but I hope they address it in a future release.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for sharing your thoughts about your experience using your NCH840BK00. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
3
Good purchase, but needs some improvements
on May 5, 2024
Posted by: DebMar
from New Jersey
Verified Purchase:No
Fits a ton of cigars, love the lighting and the overall look. Buttons for control panel could use to light up. It would be nice to be able to see the amount of water in the tank without undergoing a time consuming project. And lastly WHY IS IT SO LOUD!!! The thing is pinging, binging and making more noise than a malfunctioning droid. Be aware that wherever you place it, it will make noise. A lot and rather annoying noise. If you have a place to put it where the noise doesn't matter, then get this unit. Everything else is just a suggestion for improvement.
No, I would not recommend this to a friend.
Written by a customer while visiting newair.com