Customer reviews from Newair
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.1
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
64
4 Stars
22
3 Stars
6
2 Stars
7
1 Star
10
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
Absolutely love this humidor
on November 12, 2022
Posted by: Julie
from Salt Lake City, UT
My husband and I bought the Newair 840 count humidor just over a year ago and we have been so pleased with it. It keeps our cigars at the exact humidity and temperature and doesn't require much work. We seasoned it when we got it, fill it with water once a week and it is good to go. Definitely recommend this product for anyone looking for a great, low maintenance humidor.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
It is nice not to worry
on October 11, 2022
Posted by: SSgtRose
from Candia, NH
As the seasons changed I was constantly having to mess with my humidors to try and keep the humidity correct. With the Newair Humidor all that went away. I only had to keep and eye on the water tank and let the unit do the rest. It was amazing having consistently great smokes from the perfect humidity.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
I Really Like this Humidor, but Don't Love it.
on August 3, 2022
Posted by: Greg D.
from Chesapeake, VA
Works very well and holds temp and humidity well. I'm not using the built in humidification, just Boveda packs, but it holds rock solid. My biggest beef is how loud it is. The compressor is constantly cycling and is annoying in a quiet space. You get use to it, but I hope they address it in a future release.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for sharing your thoughts about your experience using your NCH840BK00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for sharing your thoughts about your experience using your NCH840BK00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Humidor
on July 8, 2022
Posted by: Jack
from Brooklyn
Just what I was looking for. I no longer need to worry about the temperature of the cigars. Large water reservoir -- nice to go on vacation and not worry about my cigars. On top of everything, it holds 840 cigars. Well worth the price.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Love this humidor!!
on July 8, 2022
Posted by: The Golfer
from Columbus, Ohio
The is my second Newair humidor - they both work great and I still have them both. I needed the 840 because my previous one was not large enough for my growing collection. The 840 works as well or better than advertised. Fan is not too loud, temperature and humidity control is accurate. I would highly recommend this humidor and would visit Newair for any product that they sell - not just a humidor! As far as customer service - I could not be happier! I needed a part and they were quick and responsive it was sent to me quickly and even provided me with installation instructions and told me to reach back to them if I need help with install or anything else. Thank You Elizabeth she was AWESOME!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
BUYER BEWARE
on June 29, 2022
Posted by: JRA
from Herriman Utah
The 840 Humidor is a decent product itself but if you ever need parts be prepared for delays & frustrations beyond what you could imagine. I wanted a couple parts they said were in stock. It was a nightmare to get the order together & even just to pay for it because of a glitch in their system. Finally I got it payed, even paid extra for 2 day shipping. A week later with several emails & several phone calls they still hadn't shipped. As a vacation was coming up & I wasn't going to be home I just cancelled the order. I won't even try to order again after I get back. Next time I need a humidor I will go with a different brand. Hopefully you will never need any mechanical parts for your humidor as your cigars will likely be ruined before they get you what you need.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Sossi
from California
Verified Purchase:Yes
Newair is an excellent humidor and my husband is thrilled
Response from NewairBy Newair, Customer Service, June 30, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Well built and beautiful
on June 27, 2022
Posted by: Song
from Georgia
I got this one and wow. It works great. There's a little fan sound. But that's part of the cooling system.I put my logger in this humidor and Omg. This thing is amazing on how steady it holds temp. I use some boveda packs for humidity. It's about a square foot. I now realize I'll run out of space soon. But if you like the size this thing is awesome
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH840BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair