Customer reviews from Newair
NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.2
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
10
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
1
Customer Reviews for NewAir - 840 Count Cigar Humidor Wineador with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
Amazing!
on February 10, 2021
Posted by: Cigar prop
from North Port FL
I can't believe how amazing this humidor actually is!
New Air pulled out all the stops with this unit.
It's rugged, sexy, and it holds a bunch of cigars! What more can you ask for?
Kudos, New Air!
You hit a homerun with this one!
New Air pulled out all the stops with this unit.
It's rugged, sexy, and it holds a bunch of cigars! What more can you ask for?
Kudos, New Air!
You hit a homerun with this one!
Response from NewairBy NewAir, Customer Service, February 11, 2021
Thank you so much for taking the time to leave us this amazing review on the NewAir NCH840BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Newair hit it out of the ballpark with this one
on February 10, 2021
Posted by: BidCrushr
from Long Island NY
I have to admit the price held me back a little bit, but after taking the plunge and making the purchase, I am glad I went for it. This unit is not only gorgeous, it is also very functional. The heating & cooling, the smooth sliding drawers, the amazing LED lighting, The spacious large Spanish cedar drawers, and the built in humidification is only the beginning of how incredibly different this unit is to any other out there on the market. Seeing these changes tells me that Newair really does have the consumer in mind and pays attention to feedback when choosing its next design. This is not my first purchase from Newair and certainly not my last because my experience has never been less than stellar. As a proud owner of the Newair CC100, CC100H, and CC300H models, I am glad to have added this one to complement my cigar collection.
Written by a customer while visiting Newair
Posted by: Taso
from The Adirondack's
Verified Purchase:Yes
Thank you, this thing is fantastic, waiting to add two more drawers. Could not be happier. Also found the perfect table to put it on, ☞Dimensions: 22" L x 22'' W x 18.1'' H. Weight - 32lbs. Top weight Capacity - 300lbs. Shelf weight Capacity
Response from NewairBy NewAir , Customer Service, February 22, 2021
Hi, Thank you for taking the time to leave a review on your NewAir NCH840BK00. We are happy to hear the unit meets your expectations. Please note this unit is not able to hold any more draw. It can only hold the draw the unit comes with. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: James R.
from Roanoke Texas
Verified Purchase:Yes
Finally a humidor that has it all. NewAir really knocked it out of the park with this one. Do your self a favor and purchase this humidor. NewAir listen to past complaints from customers and addressed all issues with previous models. This is truly a set it and forget it humidor that really looks nice in any room you would choose to put it in. The customer service with this company is also exemplary. Thank you NewAir for this humidor!
Response from NewairBy NewAir , Customer Service, February 22, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Anonymous
Verified Purchase:Yes
So far so good I'm letting run and do its thing for two days before transferring my cigars from the other humidor into the door
Response from NewairBy Newair , Customer Service, July 2, 2021
Thank you for the 5-star review and for sharing your thoughts about the NCH840BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Beautiful unit - BUT doesn’t serve main purpose
on July 18, 2021
Posted by: HRKid
from Denver
Have had three weeks, but have to return. I really wanted this to work it is a beautiful unit but if you are buying a 800 cigar humidor you are protecting an investment. The humidity unit is not of the quality to protect my investment. The humidity is all over the place and is not accurate, so I have three hydrometers in the unit and top to bottom is not equal either. The unit is terrible to fill. There is not a functioning level indicator. So to fill you have to get on your knees, open the bottom drawer, shine a flashlight on the reservoir and pray you don’t overfill because it leaks on the floor of the unit. If you splash distilled water while filling it ends up on your cigars in the bottom drawer. My opinion bad design. Other nit picky weird items are you have to bend down to read temp/humidity cant just look at unit and see. Also would love the partitions in the drawers to be moveable. Noise is louder than expected but not unbearable. I believe it is the humification system and not the compressor. Compressor and temp control seem to work great. May try 4 large humidification packs but not sure if I can turn off humification system and an expensive unit if you have to use packs all the time. One last odd thing with unit came small plastic bag with door handle screws, but bag included a bunch of other parts and an hex key, no idea what they are for.
Response from NewairBy Newair, Customer Service, July 19, 2021
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Awesome
on July 21, 2021
Posted by: Waller85
from Commiefornia
So far it’s been a month
Humidity is off from the set point like 5 points.
Wish it had two more sliding shelves in it as there’s no way 840 sticks will fit in it. I did purchase two extra “drawers” thinking they were the shelves
Not a big deal as I like having extra parts.
Temp is very stable 3 Govee tiles in it all spot on
Humidity is off from the set point like 5 points.
Wish it had two more sliding shelves in it as there’s no way 840 sticks will fit in it. I did purchase two extra “drawers” thinking they were the shelves
Not a big deal as I like having extra parts.
Temp is very stable 3 Govee tiles in it all spot on
Response from NewairBy Newair , Customer Service, July 22, 2021
Thank you for the 5-star review and for posting your comments in regards to the NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Nice Job
on September 24, 2021
Posted by: PK..
from Houston
Great humidor. I previously had the 400 count. This one blows it out of the water. It has everything I was looking for. Ingrid in customer service was awesome.
Response from NewairBy Newair, Customer Service, September 27, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair