Customer reviews from greenworkstools.com
Greenworks - 16 in. 40-Volt Cordless Brushless Chainsaw (Battery and Charger Not Included) - Black/Green
Average customer rating
4.6
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
151
4 Stars
29
3 Stars
8
2 Stars
5
1 Star
7
92%of customers recommend this product.
(
157 out of
171)
Customer Reviews for Greenworks - 16 in. 40-Volt Cordless Brushless Chainsaw (Battery and Charger Not Included) - Black/Green
Customer Rating
3
Ok
on November 1, 2020
Posted by: Ceci
from Tulare ca
Gender:Female
[This review was collected as part of a promotion.] I was excited for my husband to use this for our yard. Works great and I love how it looks. Battery lasted a good while and got the job done. Was not the worst we've tried. It's a great product, we were just expecting something a little more powerful.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Tools, GreenWorks Customer Service , November 2, 2020
Hello Ceci,
Thank you for your feedback. We are sorry to hear that you are not 100% satisfied with the power of this 24V unit. We want nothing less than for our customers to be satisfied. We are glad to read that overall, you have been enjoying this trimmer. If you are ever in the market for a trimmer that is more robust and powerful, please consider checking out our 80V line of tools. We are always happy to help with product recommendations, simply send us an email on info@greenworkstools.com for further information.
Thank you for your feedback. We are sorry to hear that you are not 100% satisfied with the power of this 24V unit. We want nothing less than for our customers to be satisfied. We are glad to read that overall, you have been enjoying this trimmer. If you are ever in the market for a trimmer that is more robust and powerful, please consider checking out our 80V line of tools. We are always happy to help with product recommendations, simply send us an email on info@greenworkstools.com for further information.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy To Use!
on November 3, 2020
Posted by: Deandra
from Fort Worth, TX
Gender:Female
[This review was collected as part of a promotion.] Lightweight and easy to use Cordless String Trimmer. I love that it has a battery which makes it even easier to use in the yard and easier to charge. You just press a button and it is ready to go. The battery is long lasting and love I don't have to drag a cord around the yard. The Green Works Trimmer makes my life much easier and makes yard work completed in half the time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good for smaller yards
on November 4, 2020
Posted by: bobrrc
from Woodstock, GA
Gender:Male
[This review was collected as part of a promotion.] I've has these products for about a month now.. It was easy to put together. The trimmer are reasonably light. The battery only lasts for about 15 - 20 minutes. The string trimmer head & line are difficult to reload and advance for more line. They make you unwind the line reel to advance for fresh line. e useless string trimmer. It is an OK trimmer and good for smaller yards or town houses where you have small driveways and like to keep the noise down instead of using the load gas powered trimmer.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, November 4, 2020
Hello bobrrc,
We are terribly sorry to hear that you were not completely satisfied with this product. We strive to provide a quality product and a great customer service encounter. We stand behind our product. It's unfortunate this has happened, and we would love the opportunity to help. Feel free to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We look forward to speaking with you.
We are terribly sorry to hear that you were not completely satisfied with this product. We strive to provide a quality product and a great customer service encounter. We stand behind our product. It's unfortunate this has happened, and we would love the opportunity to help. Feel free to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We look forward to speaking with you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use
on November 4, 2020
Posted by: iluvcoffee
from Belton, TX
Gender:Female
[This review was collected as part of a promotion.] I am so happy that I have this string trimmer! It is perfect for edging, especially around my flower beds. It's lightweight, easy to use and makes short work of making a lawn look professionally finished.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Battery operated
on November 5, 2020
Posted by: Kris0911
from Goliad, Texas
[This review was collected as part of a promotion.] If you're looking for a light weight trimmer, look no further. This one is lightweight, but powerful. Durable. I've only used this twice so far but have been pleased both times. Very easy to assemble and operate. Beats having to go buy gas when you can just charge the battery and go on your way. Very convenient and effective.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Can't Wait for Spring
on November 6, 2020
Posted by: Moe Ditty
from Vernon, TX
Gender:Female
[This review was collected as part of a promotion.] I've only had the opportunity to use this twice as the weather has already changed, but I absolutely love it! It's not heavy and bulky like gas powered trimmers I've had. I have a fairly large large and it has plenty of power to complete the entire thing with any lag. Trimming and edging is not one of my favorite activities, but this certainly makes it a lot more enjoyable.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No Battery
on November 6, 2020
Posted by: Anonymous
I recently bought this chainsaw and it came without the 40 volt battery. Needless to say I was not happy and wrote a terrible review. The next day one of the company managers e-mailed me an apology for this mishap, and sent me a new battery. The saw and battery work great and I am now a happy camper. Thank you for your great customer service.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Cords no more!
on November 8, 2020
Posted by: Jhcb1848
[This review was collected as part of a promotion.] I am used to using a string trimmer with a cord, which I hate. I was so excited to get one without a cord. This trimmer is easy to use and not as heavy as corded ones I have used. The handle is in the perfect place so it doesn’t strain my forearm. The battery charges quickly and last a long time. I love that I don’t have to worry about finding an outlet and not having enough cord length. This is my favorite trimmer, by far.
Written by a customer while visiting greenworkstools.com