Customer reviews from greenworkstools.com
Greenworks - 24 in. 40-Volt Hedge Trimmer (Battery and Charger Not Included) - Black/Green
Average customer rating
4.5
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
87
4 Stars
13
3 Stars
3
2 Stars
4
1 Star
6
88%of customers recommend this product.
(
80 out of
91)
Customer Reviews for Greenworks - 24 in. 40-Volt Hedge Trimmer (Battery and Charger Not Included) - Black/Green
Posted by: Coleen
from Acton, MA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Even with the battery, this hedge clipper is light and quiet and cuts beautifully. It’s plastic, but super sturdy and high-quality. Thank you green works. I needed to replace my corded hedge, clipper and I really didn’t want to get gasoline.
Pros: Quiet, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wow!
on August 21, 2024
Posted by: Northroader
from Hardwick,MA
Gender:Male
[This review was collected as part of a promotion.] When my old B&D quit, I looked at this. My Greenworks lawnmower has been great, and I thought to go with the same 40V system.
I could not be happier...the long run time and swivelling head features are excellent. When they say it will cut 3/4" branches, they mean it, and it's not a struggle.
I could not be happier...the long run time and swivelling head features are excellent. When they say it will cut 3/4" branches, they mean it, and it's not a struggle.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Papi9128
from St. Charles, MO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Powerful hedge trimmer that cuts thru bushes like butter. I recently needed to remove some 20 year old bushes that were simply overgrown. I used my new GreenWorks hedge trimmer to cut the bushes down so I could remove the stumps. Thanks to GreenWorks, the time I thought I needed to get this job done was cut in half. What a terrific tool!!
Pros: Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MDSmith
from Columbia MO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Powerful drill with compact size and long lasting battery!
Pros: Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Pinckney, MI
Gender:Male
Verified Purchase:Yes
I really like how easy the trimmer is to handle: it's lightweight, has good reach across and around the shrubs, and the rotating handle makes easy work of vertical trimming. The battery and charger from my other Greenworks tools is compatible with this new one too, which played a big part in what turns out to be a wise purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke on the first day. Greenworks refused to replace it.
on September 23, 2022
Posted by: Kris M
Got the 40V Hedge trimmer as a gift. On the first day of use the blades locked up and the machine was hopelessly jammed. Did some basic troubleshooting to repair. Nothing. Waited 30m for customer service to answer and they said because I tried to repair it they wouldn't replace it. Garbage.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 23, 2022
Hello Kris M,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, when there is an issue with the tool; we advise customers to contact us prior to trying to repair the unit themselves. If the product owner uses independent or self-repair this will void the warranty.
We also advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts.
With that being clarified, we would like to speak to you in greater detail; a Greenworks Customer Experience Agent will be in touch shortly. Please be sure to check your junk and spam folder as emails from our team sometimes end up there.
Thank you for allowing Greenworks the opportunity to make thing right!
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, when there is an issue with the tool; we advise customers to contact us prior to trying to repair the unit themselves. If the product owner uses independent or self-repair this will void the warranty.
We also advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts.
With that being clarified, we would like to speak to you in greater detail; a Greenworks Customer Experience Agent will be in touch shortly. Please be sure to check your junk and spam folder as emails from our team sometimes end up there.
Thank you for allowing Greenworks the opportunity to make thing right!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Won't release hex head impact driver bit
on October 14, 2023
Posted by: Mandell
from Kentucky
Gender:Female
I love greenworks and loved using this drill the ONE time I was able to. Yes, I bought the proper impact driver and it put 2.5" deck fasteners in.
Then it absolutely would NOT release the driver. Yes, I followed the "simple removal" instructions (neutral, pull straight, etc), and an hour later I want to throw it against a brick wall to see if BREAKING the darn thing will get it out. I used a stronger word than darn, but it rejected it.
So, here I am and as long as the only thing I need to drive is a hex head screw of one size, I'm good. Otherwise, today will be a waste.
So, here I am and as long as the only thing I need to drive is a hex head screw of one size, I'm good. Otherwise, today will be a waste.
Pros: Convenient, Quiet, Effective, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 17, 2023
Hello Mandell,
We are sorry to hear about this issue. Please know that this product carries a three-year warranty from the date of purchase. We would be interested in gathering some more information pertaining to this issue so that we can properly assist, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about this issue. Please know that this product carries a three-year warranty from the date of purchase. We would be interested in gathering some more information pertaining to this issue so that we can properly assist, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So cute
on July 5, 2021
Posted by: Cutq
Okay this thing is soooooo cute and it comes with a friend!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com