Customer reviews from greenworkstools.com
Greenworks - 24 in. 40-Volt Hedge Trimmer (Battery and Charger Not Included) - Black/Green
Average customer rating
4.5
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
87
4 Stars
13
3 Stars
3
2 Stars
4
1 Star
6
88%of customers recommend this product.
(
80 out of
91)
Customer Reviews for Greenworks - 24 in. 40-Volt Hedge Trimmer (Battery and Charger Not Included) - Black/Green
Customer Rating
4
Cuts great
on June 9, 2025
Posted by: Bunbao228
from MS
Gender:Male
[This review was collected as part of a promotion.] I cut 5 medium bushes with still 4 battery light left. Awesome hedger and price.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool
on June 22, 2025
Posted by: latigo
from Miami,Fl
Gender:Male
[This review was collected as part of a promotion.] I bought this hedge trimmer and it is a saving time and effort in my case,I use to drag an electric cord that sometimes got cut during use ,this is great plus I also have blower 60v and a trimmer 60v.good company with good warranty.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Trimmer works fine--when it works.
on June 26, 2025
Posted by: Chris16105
[This review was collected as part of a promotion.] I received this tool and inserted one of my batteries (I own a lawn mower, snow blower, and leaf bower). The 2.0 Ah battery worked for a while, but the contcacts to the tool appeared loose. I have had to remove and reinsert the battery a number of times. The battery works fine with the other toold.
Response from greenworkstools.comBy Greenworks, June 27, 2025
Hello Chris16105.
We are sorry to hear you have experienced this, we would like to hear how this occurred. To assist you best, please allow our team to gather some further details so that we can help find a resolution for you or locate any parts required. We can be reached through Live chat on www.greenworkstools.com or call us at 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear you have experienced this, we would like to hear how this occurred. To assist you best, please allow our team to gather some further details so that we can help find a resolution for you or locate any parts required. We can be reached through Live chat on www.greenworkstools.com or call us at 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Tool I does just what I needed
on July 2, 2025
Posted by: Richie 123
from Iowa
Gender:Male
[This review was collected as part of a promotion.] This does just what I needed. It made quick work of remoting 60 large wood screws from my deck railing.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good product if it works correctly
on July 11, 2025
Posted by: elBryan
from Kansas City, Missouri
Gender:Male
[This review was collected as part of a promotion.] This was great while it worked, but I frequently had issues with it jamming and then it wouldn't operate at all.
Pros: Easy to Use, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 14, 2025
Hello elBryan.
We are sorry to hear you have experienced this issue. Routine maintenance is crucial and should be performed after each use. To clean the blade simply use a dry or very lightly dampened cloth. Wipe up and down the blade plate and blade to remove dust and debris. For thorough cleaning you should also wipe down each blade tooth individually. Once wiped down and free of loose debris apply a light machine oil to your second rag. Using the same motions as before wiping down the blade plate and blade teeth. During this step extra is required for the teeth. Ensure that the oil is being worked into each groove. Not only will this ensure proper performance, but it also helps to lift sticky residue left from trimming.
We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to maintaining your hedge trimmer. You can view it here. (https://www.youtube.com/watch?v=gZPWZPdIgTI). Before performing maintenance, the power source must be disconnected, and customers are also encouraged to wear safety gloves. Keep your hedge trimmer blades free of dirt debris and rust.
If the troubleshooting suggestions and video do not resolve the issue, please contact Greenworks directly. To assist more effectively, have the model and serial number readily available to further investigate and identify any required parts. We can be reached through Live chat on (www.greenworkstools.com) or call us at 1-888-909-6757 (1-888-90WORKS). We look forward to helping you better.
We are sorry to hear you have experienced this issue. Routine maintenance is crucial and should be performed after each use. To clean the blade simply use a dry or very lightly dampened cloth. Wipe up and down the blade plate and blade to remove dust and debris. For thorough cleaning you should also wipe down each blade tooth individually. Once wiped down and free of loose debris apply a light machine oil to your second rag. Using the same motions as before wiping down the blade plate and blade teeth. During this step extra is required for the teeth. Ensure that the oil is being worked into each groove. Not only will this ensure proper performance, but it also helps to lift sticky residue left from trimming.
We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to maintaining your hedge trimmer. You can view it here. (https://www.youtube.com/watch?v=gZPWZPdIgTI). Before performing maintenance, the power source must be disconnected, and customers are also encouraged to wear safety gloves. Keep your hedge trimmer blades free of dirt debris and rust.
If the troubleshooting suggestions and video do not resolve the issue, please contact Greenworks directly. To assist more effectively, have the model and serial number readily available to further investigate and identify any required parts. We can be reached through Live chat on (www.greenworkstools.com) or call us at 1-888-909-6757 (1-888-90WORKS). We look forward to helping you better.
Written by a customer while visiting greenworkstools.com
Posted by: tho7
from Callahan, Fl
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very pleased with these hedge clippers.They make a very clean cut and it has it is very powerful and light weight. I love it.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Hedge trimmer prone to jamming
on August 23, 2025
Posted by: WiscoWolverine
from Racine, WI
Gender:Male
After a year, the blade jammed and made a humming noise. Watched a YouTube video and found this is a known problem. I was able to get it functioning, but on my next use, it jammed again. Not worth the money!
Pros: Cost-Saver
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 26, 2025
Hello WiscoWolverine.
We are sorry to hear you have experienced this issue. Routine maintenance is crucial and should be performed after each use. To clean the blade simply use a dry or very lightly dampened cloth. Wipe up and down the blade plate and blade to remove dust and debris. For thorough cleaning you should also wipe down each blade tooth individually. Once wiped down and free of loose debris apply a light machine oil to your second rag. Using the same motions as before wiping down the blade plate and blade teeth. During this step extra is required for the teeth. Ensure that the oil is being worked into each groove. Not only will this ensure proper performance, but it also helps to lift sticky residue left from trimming.
We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to maintaining your hedge trimmer. You can view it here. (https://www.youtube.com/watch?v=gZPWZPdIgTI). Before performing maintenance, the power source must be disconnected, and customers are also encouraged to wear safety gloves. Keep your hedge trimmer blades free of dirt debris and rust.
If the troubleshooting suggestions and video do not resolve the issue, please contact Greenworks directly. To assist more effectively, have the model and serial number readily available to further investigate and identify any required parts. We can be reached through Live chat on (www.greenworkstools.com) or call us at 1-888-909-6757 (1-888-90WORKS). We look forward to helping you better.
We are sorry to hear you have experienced this issue. Routine maintenance is crucial and should be performed after each use. To clean the blade simply use a dry or very lightly dampened cloth. Wipe up and down the blade plate and blade to remove dust and debris. For thorough cleaning you should also wipe down each blade tooth individually. Once wiped down and free of loose debris apply a light machine oil to your second rag. Using the same motions as before wiping down the blade plate and blade teeth. During this step extra is required for the teeth. Ensure that the oil is being worked into each groove. Not only will this ensure proper performance, but it also helps to lift sticky residue left from trimming.
We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to maintaining your hedge trimmer. You can view it here. (https://www.youtube.com/watch?v=gZPWZPdIgTI). Before performing maintenance, the power source must be disconnected, and customers are also encouraged to wear safety gloves. Keep your hedge trimmer blades free of dirt debris and rust.
If the troubleshooting suggestions and video do not resolve the issue, please contact Greenworks directly. To assist more effectively, have the model and serial number readily available to further investigate and identify any required parts. We can be reached through Live chat on (www.greenworkstools.com) or call us at 1-888-909-6757 (1-888-90WORKS). We look forward to helping you better.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Product for Price
on September 8, 2025
Posted by: Wolbfsu
from Winter Springs, FL
Gender:Male
[This review was collected as part of a promotion.] Used these for the first time this past weekend and they worked great for household tasks.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com