Customer reviews from greenworkstools.com
Greenworks - 24 Volt 2.0Ah Battery with Built In USB Charing Port (Charger not included)
Average customer rating
4.3
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
37
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
5
82%of customers recommend this product.
(
33 out of
40)
Customer Reviews for Greenworks - 24 Volt 2.0Ah Battery with Built In USB Charing Port (Charger not included)
Posted by: Benjamin Battiste
from New Orleans LA
Verified Purchase:Yes
Pretty decent run time that last unless you’re using the highest power the entire time
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Work great for few uses then fail
on January 17, 2021
Posted by: George02
from Yakima wa
I got this tool as a gift I worked fine then I didn’t used now that I’m need to use it again battery light is blinking according to instructions I have a bad battery, sorry but I’m dissatisfied with this battery looks new because was barely used and now don’t work.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, January 27, 2021
Hello George02,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product The charger can at times go into a false defect; this means it's unable to correctly read the battery and may show the battery as being defective when it's not. This information is located inside the charger's manual. To resolve false defect, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks GREEN, then the battery is properly charging. If the status LED is still blinking RED, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. This should resolve the false defect detection. If you have followed the correct charging procedure and are still finding that your batteries are not holding their charge as they should, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product The charger can at times go into a false defect; this means it's unable to correctly read the battery and may show the battery as being defective when it's not. This information is located inside the charger's manual. To resolve false defect, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks GREEN, then the battery is properly charging. If the status LED is still blinking RED, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. This should resolve the false defect detection. If you have followed the correct charging procedure and are still finding that your batteries are not holding their charge as they should, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Clovis ca
Verified Purchase:Yes
Greenworks is Awesome! I bought 2 batteries and one didnt work and i reached out to them, they sent another one and didnt make me send back the one that didnt work so well, so didnt have to pay any shipping...they stand behind thier products. I worked with Doug, he was grear! Thanks Greenworks❤
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sue S
Verified Purchase:Yes
Great replacement for the original which lasted over 5 years.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Canyongirl
from Utah
Verified Purchase:Yes
Strong little battery! I like that it has a USB port on it as well--could come in handy. So far, it has held power for a good length of time while using my small chainsaw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jimmie
from Kinsley, Kansas
Verified Purchase:Yes
The battery arrived quickly and was carefully packaged. It charged up fast and the charge has lasted longer than I ever thought it would during regular use with my circular saw. I’m very pleased...and impressed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Phoenix Arizona
Verified Purchase:Yes
I found the 24 volt USB battery to be an upgrade over the original battery that came with the wet/dry vacuum. The quality, run time and charge time of this battery is excellent!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Troy NY
Verified Purchase:Yes
This battery works great. I used it and the original battery for trimming all the branches off of eight trees that came down during the storm in the last couple weeks. I would suggest anyone who needs an extra this is the one to get.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com