Customer reviews from greenworkstools.com
Greenworks - 24 Volt 2.0Ah Battery with Built In USB Charing Port (Charger not included)
Average customer rating
4.3
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
37
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
5
82%of customers recommend this product.
(
33 out of
40)
Customer Reviews for Greenworks - 24 Volt 2.0Ah Battery with Built In USB Charing Port (Charger not included)
Posted by: Benjamin Battiste
from New Orleans LA
Verified Purchase:Yes
Pretty decent run time that last unless you’re using the highest power the entire time
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Steve k
Verified Purchase:Yes
I have a number of tools that use this battery and I use them regularly with success. The new USB port is a good idea too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
Charged it and went to use it a few days later and it was low. Gonna try it again to see if it does ok.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , February 17, 2021
Hello Glen frazier,
Thank you for your review. We are sorry to hear about the experience you have encountered with your battery/charger. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you still require further assistance, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are sorry to hear about the experience you have encountered with your battery/charger. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you still require further assistance, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: G in Milwaukee
Verified Purchase:Yes
Can’t wait to use our GreenWorks lawn equipment this summer.
Written by a customer while visiting greenworkstools.com
Posted by: RNickerson
Verified Purchase:Yes
Replacement wish I could've found in a local store.
Written by a customer while visiting greenworkstools.com
Posted by: Pjane21
Verified Purchase:Yes
My second battery … it serves as a backup and is good to have one! Charges relatively quickly and lasts for a good amount of time. Glad I have it.
Written by a customer while visiting greenworkstools.com
Posted by: Michael Glenn
from SW Penna
Gender:Male
Verified Purchase:Yes
Batteries seem to hold a charge for about 20 minutes to 1/2 hour of work. Recharge time is about 1/2 hour to 40 minutes. With three batteries and 1 charger, I can manage to get about 2 to 2-1/2 hours worth of work done in a session. The next size up in batteries, or a couple of extra batteries and a second or third charger would pretty much give me all day capability, but for my purposes, 2-1/2 hours is plenty of run time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Gmelendez
Verified Purchase:Yes
Lost my batteries during a move. Excellent replacement!
Written by a customer while visiting greenworkstools.com