Customer reviews from saris.com
Saris - M2 Smart Trainer - Black
Average customer rating
4.6
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
61
4 Stars
23
3 Stars
6
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
84 out of
87)
Customer Reviews for Saris - M2 Smart Trainer - Black
Customer Rating
4
Trainer verry good, training tires not so much
on June 1, 2020
Posted by: dick
from schofield wi
Gender:Male
The trainer works well and I am happy with it. The problem I have is the trainer tires. In two years I have had six of them blow out. I have one at home that I am waiting to take in because the stores have limited access. All the tires have been replaced for free. Major pain to have to stop training session and then go get a new tire.
I would recommend this to a friend!
Written by a customer while visiting saris.com
Customer Rating
5
Fits older bike perfectly
on June 1, 2020
Posted by: kawcycling
from New York, NY
Gender:Female
Smooth stable ride. Fits a 14-speed Cannondale from the 1990s' when other trainers may not.
I would recommend this to a friend!
Written by a customer while visiting saris.com
Customer Rating
5
Exactly what I needed and very simple to use
on June 2, 2020
Posted by: Joe W
from Coralville, IA
Gender:Male
I've had the Magnus trainer for over a year now and it has worked nearly flawlessly. Great feel, very responsive to both Zwift and TrainerRoad programs, and very easy to assemble (just like other saris trainers). My only problem is that the power floor seems to be a bit too high for low-power recovery valleys. The trainer has trouble dropping below 100 watts.
I would recommend this to a friend!
Written by a customer while visiting saris.com
Customer Rating
5
Smart trainer for dummies
on June 2, 2020
Posted by: Bravo 1
from EARTH
Gender:Male
Easy set up took minutes to connect and start riding. The realistic feel of this trainer keeps you coming back for more, it is the closest thing to riding outside when connected to an app like Rouvy.
I would recommend this to a friend!
Written by a customer while visiting saris.com
Posted by: Rider
Gender:Male
Verified Purchase:Yes
Third wheel on trainer in past two year, other two were from different manufacturers. This one is has the smoothest power changes, connected easily, and is well constructed.
Connected easier to all the applications, accurate speed and power numbers, and easy to calibrate. I’d buy again.
I would recommend this to a friend!
Written by a customer while visiting saris.com
Posted by: Milo rider
Gender:Male
Verified Purchase:Yes
Bought this 6 weeks ago to use with Zwift. Works wonderfully. Could be happier
I would recommend this to a friend!
Written by a customer while visiting saris.com
Customer Rating
3
Assembly, Setup, Calibration of the Saris M2 Smart
on November 20, 2020
Posted by: Pain Cave Junkie
Assembly: Step #6 - Inserting the bolt through the trainer frame and resistance unit was the only hard part of the assembly. I had a very difficult time lining up the holes to be able to slide the bolt in, just to get started. Other than the 1/2" wrench I also needed a flashlight and a hammer. A 2nd pair of hands to push down on the resistance unit to keep the holes aligned would have helped.
Setup: There should be a step #13a that instructs you to install the Saris phone app and then run the Firmware updates. In my opinion you should always start with the latest updates because if you spend time trying to calibrate the trainer it may all change once the updates are applied. Plus, you want any and all bug fixes applied before you start. That's just best practice
Calibration: Tightening the yellow resistance knob leaves a lot to be desired. My first attempt nearly pinched my 110psi road tire against the rim and it never clicked. This seemed wrong, so a few internet searches later, I found that many people had this problem. Some people claim the massive amount of tension ruined their tires, or rim, and some even bent the trainer frame itself. I found someone who said theirs clicked after 8 full turns, so I tried mine while keeping an eye on the frame. It finally clicked after 9 full turns (good idea to put a pencil mark on the knob so you can track each full turn). I then first ran the calibration from the Saris app. The tension was so high I was not able to get the bike up to speed. I then tried the calibration on TrainerRoad, which did not work at all (more on that later). I then backed off the knob by 4 turns. This made calibration possible. I tried to start a TrainerRoad workout in ERG mode, but the resistance was not changing. When the M2 paired with TrainerRoad the app actually found two devices, one was the Magnus and the other was a Sairs+ANT. I disabled the Magnus in the TrainerRoad device setup and ran the calibration on the Saris+ANT entry. This worked much better. I started the workout and ERG mode automatically changed the resistance as expected. But, the tension was still too high. I have been riding for many years, both indoor and out. I know what 200 watts feels like and this wasn't it! So, I backed out the yellow resistance knob a few more turns and ran the calibration in TrainerRoad again. Things finally started to feel somewhat normal.
Going forward: The trainer does work and the resistance does change in ERG mode. I only have one ride completed, so I may update this review once I get more workouts under my belt. My next step is to adjust the yellow knob to match more closely to my previous trainer. I will do this by mounting my bike on my old trainer and measure (eyeball) the deflection in the tire from the resistance roller. I will then mount the bike onto the M2 and adjust the yellow knob to the same amount of deflection at the same tire pressure. I may be wrong, but I think the initial tension between the tire and the roller should only be enough to keep the tire from slipping. Once I go though the calibration, it should setup properly to meet my needs. Additionally, some guidance as to what rear cog to use would also be helpful. This can change up the entire calibration. But, for ERG mode, you should not have a need to shift once it's set. The resistance should change automatically based of a good calibration.
Good luck!
I would recommend this to a friend!
Written by a customer while visiting saris.com
Customer Rating
5
Great Trainer and Customer Service
on December 8, 2020
Posted by: svclark
from New Jersey
Gender:Male
I have been using this trainer for a year and I am very satisfied with it. I ride 4 or 5 times a week using Trainer Road, successfully trained for an Ironman Triathlon, and would regard the trainer as the best training tool I have.
In terms of functionality, this trainer does everything I need. It has strong connections, I have never experienced any dropouts when connected over bluetooth. I almost always ride in Erg mode and the responsiveness of the trainer is great. It is also fairly quiet, does not disturb my roommates even in a small, poorly insulated house. Lastly, it is easily portable, and I regular throw it in my car for extended trips.
Unfortunately, after about 10 months of riding, the resistance unit on my trainer started making a very loud noise I could not identify. The trainer still functioned, but the noise became very loud and more concerning. I contacted Saris, and they were able to quickly ship me a new resistance unit, covered by the product warranty. The support agent was very kind and helpful and quickly resolved my issue. I have called in about other questions as well and they are customer service team is great to work with.
Very satisfied with the trainer and Saris as a company
I would recommend this to a friend!
Written by a customer while visiting saris.com